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The VITENS N.V. has issued a Procurement Plan/GPN/PIN notice for the procurement of a Customer Communications Management + Printing and Mailing in the Netherlands. This Procurement Plan/GPN/PIN notice was published on 10 Jul 2026 and is scheduled to close on 24 Aug 2026, with an estimated Procurement Plan/GPN/PIN value of EUR 6000000. Interested bidders can access detailed Procurement Plan/GPN/PIN information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 144873447, while the tender notice number is 476667-2026 and Registering on the platform.
Procurement Summary
Country: Netherlands
Summary: Customer Communications Management + Printing and Mailing
Deadline: 24 Aug 2026
Posting Date: 10 Jul 2026
Other Information
Notice Type: Procurement Plan/GPN/PIN
TOT Ref.No.: 144873447
Document Ref. No.: 476667-2026
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: EUR 6000000
CPV Classification
79000000 - Business services: law, marketing, consulting, recruitment, printing and securityPurchaser's Detail
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Login to see detailsTender Details
Customer Communications Management + Printing and Mailing Vitens N.V. has to communicate with a large and diverse group of customers on various topics, such as invoicing, contract information, changes and services. This communication takes place place via multiple channels, including e-mail, physical mail and SMS and must also be digitally available to customers via an online environment. The ambition is to design customer communication digital-first, consistent and largely automated, where customers are sent to self-service where possible to prevent unnecessary customer contact. It is therefore expected that there will be a shift from physical mail to online communication in the coming years. Doc Title: Customer Communications Management + Printing and Mailing Contract Type: services
Document Type: Prior Information Notice Reference Number: 2b6a6c70-6069-4a2a-b9f8-cf946a46895a Contract Type: services Estimated Value: 6000000 - EUR Doc Title: Customer Communications Management + Drukwerk en Mailing Dispatch Date: 2026-07-08 Publish Date: 2026-07-10 Submission Date: 2026-08-24
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