Contract Relating to the Implementation Tender in France - 140045055

Procurement Summary

Country: France

Summary: Contract Relating to the Implementation of a Telephone Platform for Listening, Reorientation and Psychological Support for Health Professionals and Students.

Deadline: 27 May 2026

Posting Date: 24 Apr 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 140045055

Document Ref. No.: 26-41596

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

CPV Classification

79998000 - Coaching services

Purchaser's Detail

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Tender Details

The purpose of this contract is to provide a listening and reorientation platform service made up of qualified clinical and liberal psychologists to receive calls from health professionals in distress as well as to all health students. This platform consists of: - a basic service; - an emergency service (handling and processing of the consultation within 24 hours); - a specific service (support and processing of the consultation within 72 hours). The listening platform supports calls from healthcare professionals and healthcare students. If the caller is neither a healthcare professional nor a student, support should not be provided. In this context, a toll-free number dedicated has been set up with the call number 0805 23 23 36, owned by SPS. Calls are received 24/7 by qualified psychologists from the listening platform attached to the holder. Interviews are done by telephone or via the mobile application SPS. The holder also manages a website for the possible choice of a psychologist (or to recall the one already contacted by the interlocutor during a previous call).

Documents

 Tender Notice