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The GLOUCESTERSHIRE COUNTY COUNCIL has issued a Tender notice for the procurement of a Contract notice: Software package and information systems in the United Kingdom. This Tender notice was published on 07 Jul 2017 and is scheduled to close on 07 Aug 2017, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 14659044, while the tender notice number is 261478-2017 and Registering on the platform.
Procurement Summary
Country: United Kingdom
Summary: Contract notice: Software package and information systems
Deadline: 07 Aug 2017
Posting Date: 07 Jul 2017
Other Information
Notice Type: Tender
TOT Ref.No.: 14659044
Document Ref. No.: 261478-2017
Financier: Self Financed
Purchaser Ownership: -
Tender Value: Refer Document
Purchaser's Detail
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Login to see detailsTender Details
Object of the contract
Software package and information systems
Description: Contract notice: Software package and information systems
Authority Type: Regional or local authority
Contact Nature: Services
Procedure: Open procedure
Document: Contract notice
Regulation: European Union, with participation by GPA countries
Award criteria: The most economic tender
CPV code: 48000000, 30162000, 30163000, 48000000, 30162000, 30163000
CPV Description: Software package and information systems.
Smart cards.
Charge cards.
The provision of a Concessionary Transport Scheme Card Management and Production Contract.
Reference Number : DN250142
Gloucestershire County Council is responsible for the local delivery of the English National Concessionary Transport Scheme, which includes a statutory duty to issue and manage ITSO smartcards and the technical infrastructure to support operator ticketing systems. The new solution should be cost effective and ensure the continuity and future development of smart card ticketing in Gloucestershire over the next 5 years.
NUTS Code : UKK13
Gloucestershire County Council is responsible for the local delivery of the English National Concessionary Transport Scheme, which includes a statutory duty to issue and manage ITSO smartcards and the technical infrastructure to support operator ticketing systems. Smartcard technology is also used in the delivery of subsidised travel in areas such as H2S, social care, apprenticeships and job seekers. The council's contract for a HOPS, CRM, online customer portal and card management bureau is due to end in December 2017 and must be replaced. The new solution should be cost effective and ensure the continuity and future development of smart card ticketing in Gloucestershire over the next 5 years.
Specifically the Council is looking to purchase the following services:
— Data Transfer / Transition to a new system;
— Customer Relationship Management software system;
— Online portal for ordering smart card for use by general public and via Libraries or Transport Staff;
— Commercial Smart Card / Media;
— Data Analytics;
— Production of Smart Cards / Media;
— Distribution of Smart Cards / Media;
— Smart Card / Media support through a back-office system (HOPS);
— Call centre;
— Secure Smart Card / Media data exchange(ISAM);
— Hosting Services;
— Maintenance and Support as appropriate for the all the above services;
— PCI DSS compliant payment mechanism;
— System integration of all of the above services.
Internet address (URL): www.gloucestershire.gov.uk
Directive: Classical Directive (2014/24/EU)
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