Contract notice: Industry specific software Tender - 35909438

Procurement Summary

Country: United Kingdom

Summary: Contract notice: Industry specific software package

Deadline: 30 Sep 2019

Posting Date: 30 Aug 2019

Other Information

Notice Type: Tender

TOT Ref.No.: 35909438

Document Ref. No.: 409006-2019

Competition: ICB

Financier: Self Financed

Purchaser Ownership: -

Tender Value: Refer Document

CPV Classification

48100000 - Industry specific software package

Purchaser's Detail

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Tender Details

Object of the contract
Industry specific software package
Description: Contract notice: Industry specific software package
Authority Type: Regional or local authority
Contact Nature: Services
Procedure: Open procedure
Document: Contract notice
Regulation: European Union
Award criteria: The most economic tender
CPV code: 48100000, 48100000
CPV Description: Industry specific software package.
Legal Case Management System
Reference Number : NCCT41705
Norfolk County Council's public sector shared legal service, nplaw, is seeking to replace its current case management system to a system more suited to its expanding casework and types of work.
nplaw is seeking to replace its current case management system. nplaw currently works for public sector clients but is expanding its client base, diversifying the markets in which it seeks to operate and may in the future transfer the business to an Alternative business structure (ABS) and requires a case management system that can handle both of these work streams, and as such the system chosen will need to be able to record time worked on cases and produce billing reports.
nplaw requires the following features of its legal case management system:
(a) a client portal;
(b) a mobile application for staff working in court or meeting clients;
(c) accounts package — the solution must have a fully integrated accounts package;
(d) a fully integrated case management system;
(e) full integrated workflow with alerts such as SMS and email;
(f) fully integrated COLP and COFA compliance including training records;
(g) the solution must be able to integrate secure email into the outlook package such as CJSM system/service provided and managed by the Ministry of Justice.
In order to express an interest in the tender and access the procurement documents please see Norfolk County Council's Procurement system at https://in-tendhost.co.uk/norfolkcc
Full instructions for registration and use of the system can be found at https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles
Once registered you will be able to view the project under the tenders section and express an interest.
If you encounter any difficulties whilst using the system you can contact the support team by phoning +44 8442728810 or emailing [email protected]
Internet address (URL): www.norfolk.gov.uk

Documents

 Tender Notice