Contract notice: Computer-related professional services Tender, France - 38754162

Procurement Summary

Country : France

Summary : Contract notice: Computer-related professional services

Deadline : 06 Jan 2020

Other Information

Notice Type : Tender

TOT Ref.No.: 38754162

Document Ref. No. : 582391-2019

Competition : ICB

Financier : Self Financed

Purchaser Ownership : -

Tender Value : Refer Document

Purchaser's Detail

Purchaser : SNCF
Office Name: SNCF

Town: Lyon

Contact Point: SNCF — DAG Pôle IT — Prestations et logiciels informatiques



France
Email :veronique.bazoge@sncf.fr
URL :http://www.sncf.com/fournisseurs/achats-sncf

Tender Details

Object of the contract
Computer-related professional services

Description: Contract notice: Computer-related professional services

Authority Type: Utilities entity
Contact Nature: Services
Procedure: Negotiated procedure
Document: Contract notice
Regulation: European Union, with participation by GPA countries
Award criteria: The most economic tender
CPV code: 72590000, 72212000, 72267100, 72500000, 72590000, 72212000, 72267100, 72500000
CPV Description: Computer-related professional services.

Programming services of application software.

Maintenance of information technology software.

Computer-related services.

Management of solicitations of CSP Optim`Services

Reference Number: 2019DOS0717863

Provide a ticketing tool managing the production of CSP (shared services center) of Optim`Services and especially, in the first phase, allow the agethe requests from the employees of all the EPIC SNCFs.

Within the EPIC SNCF Optim`Services manages service centers to serve different services to all the EPICs of the group. SNCF.

In particular, it provides HR benefits to employees in the group.

This tool will also allow to engagefor a delivery deadline (customer promise management).

It is a matter of providing the different CSP (Shared Service Center) of Optim`Services a solicitation management tool that will facilitate the management of the production. In the first place, the goal is to equip the Pay and Family Agencies (APFs) and the accounting CSPs.

The requests reaching the APFs relate to thetopics related to the production of payroll, the administrative management of contracts and their amendments (recruitments, transfers, promotions, cessation of activities ...), the recording of family events, the analysis of the rights to the CF (Facilites de AFS (Supplementary Family Allowances), CF distribution, calculation and payment of AFS.

On the perimeter ofAPF (payroll and family agencies), this solution will replace the 2 tools currently used.

These 2 tools are, for applications related to family benefits and movement of agents, and for requests related to administrative management. Commissioned in 2008 and 2010 respectively, they are in the process of becoming obsolete. This manifests itself, among others, This is because Epicea`s OS (Operating System) no longer has technical support, which eventually requires migrating to another OS. That of CMGA (Solaris) is less and less used in operation, which leads to difficulties to find resources still able to ensure its maintenance and increased maintenance costs.

To this end, Optim`ServicIt assists the DSI with support functions, searches for a software package in SAAS, as well as an integration and parameterization of the chosen solution.

In the eventual additional service, Optim`Services assists of the DSI-FS, wishes in particular to replace the GED, hoping for a rationalization of the costs.

The challenge for Optim`services is to reinforce the quality of its production in order to improve the serviceto the beneficiaries while controlling the costs.

Estimated volumes given for indicative purposes for Optim`Services: 700 managers for the first phase deployment scope (CSP PPA, CSP Accounting Production and CSP Expense Reports). CSP PPA (Payroll and administrative services) which groups the agencies Paies et famille: 300 000 active agents or retirements able to emita request, 20 paid agencies and families spread over thirty sites, 200, 000 claims per month, with seasonal peaks.

For the CSP Expenses: 140 requests per day.

For the CSP Accounting Production: about 1000 solicitations per day

Applicants must enclose with their application form the following documents and information (In case ofgroup application, each of the following items must be sent by each member of the group):

- justify the legal existence of the company, with the registration number in the Trade and Companies Register (or equivalent ),

- the printer DC1 title duly complete,

- the printer DC2 title duly complete. These documents are to be obtained by internet at the addressfollowing: http://www.economie.gouv.fr/daj/formulaires-declaration-du-candidat

- where applicable, a social responsibility certification (SA 8000 standard or all other justifications considered as equivalent), attesting to the respect of these provisions, is provided by the candidate. The latter specifies the perimeter related to this certification (for example, the number and thepercentage of certified sites).

Important: in order to allow the candidate to verify the completeness of his file and the purchasing entity to facilitate its processing, the candidates are asked to fill in an answer frame provided in the publication file. and also available on request by email to veronique.bazoge@sncf.fr

When candidates want to assert the capabilities ofother economic operators, they must justify the capacities of these operators as well as the fact that they will dispose of them for the execution of the market.

Applicants must attach to their application form the following documents and information (In case of group application, each of the items required below must be sent by each member of the group): - a declarationshowing, for each of the last 3 financial years available, the aggregate annual turnover and the turnover for the supplies, services or works covered by the contract, - a copy of the last balance sheet, or extracts from balance sheets, economic operators for whom the preparation of the balance sheets is obligatory under the law, - - where appropriate, a description of the consisthe financial relationship between the subsidiary and the parent company, the relationship of membership of such group, - where appropriate, an appropriate declaration by banks or proof of insurance for occupational risks. notice of march in his name and on his account.

The present consultation is carried out within the framework of the code of the public order article L. 2124-3. In the cadIn this procedure, the negotiation is not systematic. This is an eventuality that can be implemented by the buyer depending on the level of the offers submitted.

The buying entity develops online consultations, by electronic means. The e-mail contact details of the representative authorized to bid at the present consultation are to be mentioned in the file of candidature.

Any application sent electronically must be sent to the EASI platform (see section I of the notice) by a representative of the duly authorized candidate. No sending by e-mail is allowed. The candidate must be able to justify the powers of his representative on request of the purchasing entity.

Any electronic application not respecting the formalisme above or sent to another address is rejected without being analyzed.

For any technical difficulty, the candidate may approach the support platform providers (accessible from the address given in section I). For all other questions, the candidate must contact the buyer whose contact details are listed in point I.1) of this notice.The purchasing entity evaluates the candidate`s ability and selects the 5 best candidates to submit an offer.

The criteria for selecting candidates for economic and financial capacity are explicit in III.1.2) (weighting: 20) . The criteria for selecting candidates for technical capability are explicit in III.1.3) and specifically in II.2.9).n: 80).

The sum of the weightings is equal to 100.

The market will be subject to the provisions of the Conditions of Contract (CCCG) applicable to the SNCF services contracts, available on the website http: // www .sncf.com - Companies and collectivities - Suppliers - Documentation (in this document, the term SNCF indifferently designates SNCF, SNCF Mobilites, SNCF Reseau).ature as well as any exchange of information must be written in French.

At any time, SNCF reserves the right to interrupt and / or cancel the procedure of this notice of operation. This cancellation does not give rise in any case to the compensation of the candidate (s).

Important: in order to allow the candidate to check the completeness of his file and with the entity purchases to facilitate the strippingApplicants are asked to complete an Excel format response box provided in the publication package. It is also available on request by email to veronique.bazoge@sncf.fr

Application files that do not contain this answer frame will be rejected without being analyzed.


Internet address (URL): http://www.sncf.com/fournisseurs/achats-sncf

Documents

 Tender Notice