Procurement Summary
Country : Ireland
Summary : Contract notice: Business services: law, marketing, consulting, recruitment, printing and security
Deadline : 29 Aug 2018
Other Information
Notice Type : Tender
TOT Ref.No.: 25313858
Document Ref. No. : 324722-2018
Competition : ICB
Financier : Self Financed
Purchaser Ownership : -
Tender Value : Refer Document
Purchaser's Detail
Purchaser : NATIONAL TRANSPORT AUTHORITY
Office Name: National Transport Authority
Address: Dun Sceine, Iveagh Court, Harcourt Lane
Town: Dublin
Postal Code: D02 WT20
Contact Point: Mark Bradwell
Phone: +353 1-8798362
Fax: +353 1-8798333
Ireland
Email :procurement@nationaltransport.ie
URL :https://nationaltransport.ie
Tender Details
Object of the contract
Business services: law, marketing, consulting, recruitment, printing and security
Description: Contract notice: Business services: law, marketing, consulting, recruitment, printing and security
Authority Type: National or federal Agency/Office
Contact Nature: Services
Procedure: Restricted procedure
Document: Contract notice
Regulation: European Union, with participation by GPA countries
Award criteria: The most economic tender
CPV code: 79000000, 30162000, 60000000, 66172000, 72000000, 72253000, 72253100, 72253200, 72413000, 72510000, 79200000, 79400000, 79500000, 79900000, 79000000, 30162000, 60000000, 66172000, 72000000, 72253000, 72253100, 72253200, 72413000, 72510000, 79200000, 79400000, 79500000, 79900000
CPV Description: Business services: law, marketing, consulting, recruitment, printing and security.
Smart cards.
Transport services (excl. Waste transport).
Financial transaction processing and clearing-house services.
IT services: consulting, software development, Internet and support.
Helpdesk and support services.
Helpdesk services.
Systems support services.
World wide web (www) site design services.
Computer-related management services.
Accounting, auditing and fiscal services.
Business and management consultancy and related services.
Office-support services.
Miscellaneous business and business-related services.
Competition for the Provision of Tax Saver website and operations services
The Authority aims to provide an accessible single point for employers to order Tax Saver tickets, offering a user-friendly system for employers and employees alike, with the aim of increasing the use of public transportation by making it easier for employers to participate in the Tax Saver scheme, thus increasing the number of Tax Saver tickets being purchased by commuters.
Main Site : Ireland.
The Tax Saver Commuter Ticket Scheme was established in Ireland in 2000 as an incentive to encourage more people to avail of public transport and the Authority is seeking to engage a suitable party to, in summary:
— manage the day-to-day running of the Tax Saver system resulting from this competition,
— design, develop, test, commission and host an integrated Tax Saver system,
— provide production, test, staging, training, load and business continuity environments,
— provide monitoring dashboard showing status of system components,
— conduct regular vulnerability checks and penetration tests on the Tax Saver system,
— manage Tax Saver information security and data protection,
— manage Tax Saver scheme finances, including exception handling, reconciling transactions and payments, interfacing to banks and effecting settlement, processing commissions, debt collection and other claims,
— manage orders and fulfilment to deliver personalised tickets via Leap Cards or mTicketing or other ticket channels (if so requested by NTA),
— manage operational risks,
— provide customer service via phone, email, web and social media,
— prepare reports,
— manage changes and enhancements to Tax Saver system for production, test and certification, business continuity environments,
— carry out IT and project services,
— facilitate and support external financial and IT security audits, and
— carry out such other services as are required to promote the effective operation of the Tax Saver scheme.
As set out in the procurement documents.
The Contracting Authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers relating to this contract award procedure irrespective of the outcome of the competition, or if the competition is postponed or cancelled. All costs incurred by interested parties in participating in this competition must be borne by them. Any contract award will be subject to a number of preconditions, including production of a current tax clearance certificate or tax clearance statement from the Revenue Commissioners in Ireland. The Contracting Authority may terminate this competition (or any part thereof), change the basis of and the procedures for the bidding process, at any time, or procure the project by alternative means if it appears that the project can thereby be more advantageously procured.
The most economically advantageous or any tender will not automatically be accepted.
Refer to procurement documents for further information.
Internet address (URL): https://nationaltransport.ie
Documents
Tender Notice