SOCIAL INSURANCE BANK has floated a tender for Continuous Customer Satisfaction Survey (kto). The project location is Netherlands and the tender is closing on 24 Mar 2025. The tender notice number is EA2024013B, while the TOT Ref Number is 114584386. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.

Expired Tender

Procurement Summary

Country : Netherlands

Summary : Continuous Customer Satisfaction Survey (kto)

Deadline : 24 Mar 2025

Other Information

Notice Type : Tender

TOT Ref.No.: 114584386

Document Ref. No. : EA2024013B

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : Refer Document

Purchaser's Detail

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Tender Details

This concerns re -tendering of the previous published tender on TenderNed with reference TN496186. The reason for the restart is a change in the suitability requirements. With this tender, the SVB aims to conclude a framework agreement with one contractor to conduct the continuous customer satisfaction survey, among citizens who have contacted the SVB via telephone and WhatsApp.
Legal Framework: Procurement law 2012type Operate Procedure Review Glass satisfaction, CKTO, Customer Insight, Customer Experience Head Order (CPVcode) 793423116 Research into Future of Version (Nut Code) Nederland (NL) TenderNedGERGEREMEMEMEBEMEMEEMEEMEEM Nationale European Planning Application Assignment of the Assignment Date24 Mar. 2025, 10: 00 -related publications
Command type: Service procedure public vaulting, CKTO, KTO, Customer Insight, Customer experience chief (CPVcode) 793423116 Research into Future (NL) Nederland (NL) TenderNedMeULKERMEMEMOUTEMOUTEMOVEMEUREUREMEURE assignment closing date24 Mar. 2025, 10: 00 -related publications
Procedure: Publicword customer satisfaction, KTO, Customer Insight, Customer experience chief (CPVcode) 793423116 Research into Folding (NL) Nederland (NL) TENDERNEDMERKEMEMOUTMAK510422 ReFerTERENEMEAMEAMEURPEURINGS Mar. 2025, 10: 00 -related publications
Keywords: customer satisfaction, CKTO, KTO, customer insight, customer experience chief (CPVcode) 793423116 Research into satisfaction with customers' implementation (utility code) Nede ...

Documents

 Tender Notice


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