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The SOCIAL INSURANCE BANK has issued a Tender notice for the procurement of a Continuous Customer Satisfaction Survey in the Netherlands. This Tender notice was published on 13 Nov 2024 and is scheduled to close on 13 Jan 2025, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 110052053, while the tender notice number is EA2024013 and Registering on the platform.
Procurement Summary
Country: Netherlands
Summary: Continuous Customer Satisfaction Survey
Deadline: 13 Jan 2025
Posting Date: 13 Nov 2024
Other Information
Notice Type: Tender
TOT Ref.No.: 110052053
Document Ref. No.: EA2024013
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
CPV Classification
79342311 - Customer satisfaction surveyPurchaser's Detail
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Login to see detailsTender Details
With this tender, the SVB aims to conclude a framework agreement with one contractor to conduct the continuous customer satisfaction survey, among citizens who have contacted the SVB via telephone and WhatsApp.
Legal Framework: Procurement Act 2012 read Meerty Type Seal Multi -procedure reading Multi -Safe Satisfaction, CTO, Customer Insight, Customer Experience Reading Meer Head Order (CPV code) 793423116 Research into the Fat Customer Folding (NL) 2061 172024European or Nationaleuropee planning. Assignment of the Assignment Date13 Jan. 2025, 10: 00 -related publications 13 Nov. 2024 announcement of an assignment General Directive, Standard scheme 20 Sep. 2024markt consultation
Type of command: Multi -procedure reading Multi -tray -handed satisfaction, CKTO, KTO, Customer Insight, Customer experience reading Meer Head assignment (CPVcode) 793423116 Research into Future of Implementation (NUTCODE) Nederland (NL) TERDERNENDEURTEMPEMEMEEMEEMEES Commencement of order voltage assignment closing date13 Jan. 2025, 10: 00 -related publications 13 Nov. 2024 announcement of an assignment General Directive, Standard scheme 20 Sep. 2024markt consultation
Procedure: Public reading multiple -word customer satisfaction, CKTO, KTO, Customer Insight, Customer Experience Reading Meer Hoofd assignment (CPV code) 793423116 Research into the satisfaction of Figure (NUTCODE) Nederland (NL) TenderNedmarmerk496186RefertienumEmeureur/STIP ... number
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