Contact Services Contact Center Tender, Chile - 121902205

Procurement Summary

Country: Chile

Summary: Contact Services Contact Center

Deadline: 04 Aug 2025

Other Information

Notice Type: Tender

TOT Ref.No.: 121902205

Document Ref. No.: 622-57-LR25

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: CLP 13314315

Purchaser's Detail

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Tender Details

The purpose of the tender is to have Contact Center omnicanal services that integrally support citizen care and campaign management actions, through a platform with cutting -edge technology that incorporates the latest versions of software and technological tools in force in the market, which must be located in the awardee. ● In order to tend to an efficient, permanent, safe and quality service provision for the fulfillment of TGR's purposes and objectives, in addition to allowing better control by TGR of the TGR of the TGR Execution of services, this tender will include two omnicanal service items of Contact Center. ● Each item of Omnicanal Services of Contact Center will be awarded to a single supplier, who must provide everything required in the item awarded. ● Additionally, an item is included for Omnicanal services associated with the face -to -face channel.

PRODUCTS OR SERVICES: CALL CENTER SOFTWARE OR TECHNICAL SUPPORT (Call Centers or Contact center)

Documents

 Tender Notice