Contact Centre Telephony Solution (662-Ahl) Tender, United Kingdom - 114008115

Procurement Summary

Country : United Kingdom

Summary : Contact Centre Telephony Solution (662-Ahl)

Deadline : 04 Mar 2025

Other Information

Notice Type : Tender

TOT Ref.No.: 114008115

Document Ref. No. : IT-325-185-SYSTEM 00000185

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : GBP 600000

Purchaser's Detail

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Tender Details

This procurement is for the provision of services related to a contact centre telephony solution for customers of our services within the North Somerset and surrounding areas such as Bristol, South Gloucestershire, Bath and North East Somerset, Sedgemoor local / unitary authorities and also in the Swindon area (such as SN1 to SN5, SN25 and SN26 postcodes). The main office location of AHG is in Portishead, North Somerset.



This tender is issued by NSAH (Alliance Homes) Ltd, known as 'The Alliance Homes Group'. This tender and any resulting contract may be utilised by any member or future member of the Alliance Homes Group, or by any shared services or partnership arrangement or group of which a member of the Alliance Homes Group is currently or in the future a member of, or by any members current or future of such an arrangement or group.



This procurement is being tendered in accordance with the Restricted Procedure of The Public Contracts Regulations 2015 ("PCR 2015") and as such will comprise of two stages. The intention is that the top five scoring Potential Providers at the Selection Stage will be invited to submit a full tender.



The duration of the resulting contract will be the period of implementation to go-live of the portal (duration to be confirmed) plus four years from the date of go-live. Beyond this there will also be the possibility of one further extension of two years.



AHG intends on ann...
Location Of Contract : BS20 7AW
Industry : Telecommunications equipment and supplies - 32500000 Communication and multimedia software package - 48500000 Telecommunications services - 64200000
Value Of Contract : £400, 000 to £600, 000
Published Date : 30 January 2025
Closing Date : 4 March 2025

Documents

 Tender Notice