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The THE RIVERSIDE GROUP LIMITED has issued a Tender notice for the procurement of a Contact Centre Software/Contact Centre as a Solution in the United Kingdom. This Tender notice was published on 06 Aug 2026 and is scheduled to close on 19 Sep 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 146622933, while the tender notice number is and Registering on the platform.
Procurement Summary
Country: United Kingdom
Summary: Contact Centre Software/Contact Centre as a Solution
Deadline: 19 Sep 2026
Posting Date: 06 Aug 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 146622933
Document Ref. No.:
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
CPV Classification
48510000 - Communication software packagePurchaser's Detail
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Login to see detailsTender Details
The provision (implementation and ongoing support) of Contact Centre Software solution, potentially to include Workforce Management capabilities. A 5+ year contract is currently desired with an estimated value of approximately £2.5 million.
Notice identifier : 2026/S 000-074149
CPV classifications: 48510000 - Communication software package72212333 - Contact management software development services72261000 - Software support services72263000 - Software implementation services
[Disclaimer: For this notice no specific deadline was given hence we have added 45 Days from the date of posting]
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