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The CITY OF ZURICH, ORGANIZATION AND INFORMATICS (OIZ) has issued a Tender notice for the procurement of a Contact Centers and Intermediaries 2026 in the Switzerland. This Tender notice was published on 03 Jul 2026 and is scheduled to close on 28 Aug 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 144502986, while the tender notice number is 457235-2026 and Registering on the platform.
Procurement Summary
Country: Switzerland
Summary: Contact Centers and Intermediaries 2026
Deadline: 28 Aug 2026
Posting Date: 03 Jul 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 144502986
Document Ref. No.: 457235-2026
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
CPV Classification
48000000 - Software package and information systemsPurchaser's Detail
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Login to see detailsTender Details
Contact Centers and Intermediaries 2026 With this call for tenders, the city of Zurich, represented by the Organization and IT Department (OIZ), hereinafter referred to as the client, is evaluating a system integrator for modern contact center and Intermediary solutions based on the Microsoft Teams telephony currently used at OIZ. The client intends to conclude a contract with a term of five years, with a unilateral option to extend it for a further two years. Doc Title: Contact Center und Vermittler 2026 Contract Type: supplies
Document Type: Contract Notice Contract Type: supplies Authority Type: body-pl-la Doc Title: Contact Center und Vermittler 2026 Dispatch Date: 2026-07-02 Publish Date: 2026-07-03 Submission Date: 2026-08-28
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