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Contact Center Solutions Tender in USA - 143264936

The VIRGINIA COMMUNITY COLLEGE SHARED SERVICES CENTER has issued a Tender notice for the procurement of a Contact Center Solutions in the USA. This Tender notice was published on 13 Jun 2026 and is scheduled to close on 02 Jul 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 143264936, while the tender notice number is RFP 113005-1 and Registering on the platform.

Procurement Summary

Country: USA

Summary: Contact Center Solutions

Deadline: 02 Jul 2026

Posting Date: 13 Jun 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 143264936

Document Ref. No.: RFP 113005-1

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

Purchaser's Detail

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Tender Details

Contact Center Solutions
Category : Non-professional Services - Technology

Closedate : 2026-07-02

Work Location : VCCS WIDE, Optional Website: Summary:The intent of this project is to provide a qualified contact center solution in support of potential and existing student questions regarding enrollment, retention, financial aid, and/or student accounts (as selected by individual colleges). The successful offeror shall provide all necessary labor, materials, supervision, equipment, services, incidentals, and related items to provide the necessary services listed within the attached documentation. Questions are due 5 PM 5/29/26, with proposals due 5 PM 6/23/26. Round Information:Posting of Addendum and extending proposal deadline. DocumentsClickHereVCCS-WIDE-27-3005_Contact Center Solution_RFP.pdfClickHereClickHereVCCS-WIDE-27-3005_Contact Center Solution_Addendum 1.pdfClickHereClickHereDocumentsClickHereDocumentSizeDescriptionPosted OnType VCCS-WIDE-27-3005_Contact Center Solution_RFP.pdfClickHereClickHere(810.29 KB)RFP# VCCS-WIDE-27-30055/11/26RFx Document VCCS-WIDE-27-3005_Contact Center Solution_Addendum 1.pdfClickHereClickHere(573.24 KB)Addendum 6/12/26RFx Document -- Follow B2B Activity Unfollow B2B Activity Add B2B Posting We are software design, development, testing and application support and maintenance, along with staffing services. KV (Karunakar Vemula) of Apollo Technology Solutions LLC Micro Business, Small Business, Minority Owned Business [email protected] 703-554-0884ClickHere 06/12/26 10:14 AM We are a Virginia tech company specializing in speech recognition and conversational AI solutions. We can handle all of the technical details of this RFP. Brian of Garr Small Business, Minority Owned Business [email protected] 561-275-8448ClickHere 05/13/26 5:10 PM PMS is a certified SWaM, that can support this RFP in implementation support with great past performance in higher ED and expertise in VA Dept of Edu, looking forward to partner with a prime...

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