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STEDIN has floated a tender for Contact Center as a Service (Ccaas) 2025. The project location is Netherlands and the tender is closing on 25 Aug 2025. The tender notice number is 379542-2025, while the TOT Ref Number is 120733759. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country: Netherlands
Summary: Contact Center as a Service (Ccaas) 2025
Deadline: 25 Aug 2025
Other Information
Notice Type: Tender
TOT Ref.No.: 120733759
Document Ref. No.: 379542-2025
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: EUR 30000000
Purchaser's Detail
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Login to see detailsTender Details
The tender concerns a Contact Center AS A Service (CCAAS) solution with Workforce Optimization (WFO), intended for the customer contact center (KCC), the Central Fault Service (CSR) and other customer-oriented departments. The scope includes: functional components, implementation, services and strategisch advies.
Contact Center as a Service (CCaaS) 2025
Doc Title: Contact Center as a Service (CCaaS) 2025
Contract Type: services
Document Type: Contract Notice
Reference Number: 757394
Contract Type: services
Estimated Value: 30000000 - EUR
Doc Title: Contact Center as a Service (CCaaS) 2025
Dispatch Date: 2025-06-10
Publish Date: 2025-06-12
Submission Date: 2025-08-25
Documents
Procurement Documents for Netherlands
Access a comprehensive library of standard procurement documents specific to Netherlands. Here, you'll find all the essential forms, guidelines, and templates required for tender applications and submissions in Netherlands
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