TAx AND CUSTOMS ADMINISTRATION, IUC TAx AUTHORITIES has floated a tender for Contact Center As a Service (ccaas). The project location is Netherlands and the tender is closing on 17 Jul 2025. The tender notice number is , while the TOT Ref Number is 121262778. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.

Expired Tender

Procurement Summary

Country : Netherlands

Summary : Contact Center As a Service (ccaas)

Deadline : 17 Jul 2025

Other Information

Notice Type : Tender

TOT Ref.No.: 121262778

Document Ref. No. :

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : Refer Document

Purchaser's Detail

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Tender Details

The Tax and Customs Administration wishes to give substance to the modernization of the contact center. The Client wants to realize this by purchasing a new contact center as a service (CCAAS).
Legal Framework: Procurement Act 2012type Operate ProcedureConConCurrentiegeverichte dialogue tripleword contact center, CCAAS, contact center cloud, contact center head assignment (CPVcode) 720000005 IT Services: advice, software development) 480000 00smenk (Nutcode) Nederland (NL) TENDERDEMENTERK523824 REFERENTENTENTMAMPB/S NumberEuropean or Nationaleuropean Planning Support Assignment of the Assignment Pollution Date17 Jul. 2025, 12: 00 -related publications19 Jun. 2025 announcement of an assignment General Directive, Standard scheme 30 May 2025 announcement of an assignment General Directive, Standard scheme
Type of Command: Service procedureConCurrentiegegeichte Dialogue Dialogueword contact center, CCAAS, contact center Cloud, Contact Center head assignment (CPV code) 720000005 IT Services: Software development, Internet and Support Additional assignment (EN) (CPV code) 4800008 (NL TenderNedThekentmerk 523824refertienummerpb/s number European or Nationaleuropes planning contracting order voltage assignment closing date17 Jul. 2025, 12: 00 -related publications19 Jun. 2025 announcement of an assignment General Directive, Standard scheme 30 May 2025 announcement of an assignment General Directive, Standard scheme
Procedure: Competitive -oriented dialogue word contact center, Ccaas, Con ...

Documents

 Tender Notice


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