Procurement Summary
Country: Netherlands
Summary: Contact Center As a Service (ccaas)
Deadline: 17 Jul 2025
Other Information
Notice Type: Tender
TOT Ref.No.: 121262778
Document Ref. No.:
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Login to see detailsTender Details
The Tax and Customs Administration wishes to give substance to the modernization of the contact center. The Client wants to realize this by purchasing a new contact center as a service (CCAAS).
Legal Framework: Procurement Act 2012type Operate ProcedureConConCurrentiegeverichte dialogue tripleword contact center, CCAAS, contact center cloud, contact center head assignment (CPVcode) 720000005 IT Services: advice, software development) 480000 00smenk (Nutcode) Nederland (NL) TENDERDEMENTERK523824 REFERENTENTENTMAMPB/S NumberEuropean or Nationaleuropean Planning Support Assignment of the Assignment Pollution Date17 Jul. 2025, 12: 00 -related publications19 Jun. 2025 announcement of an assignment General Directive, Standard scheme 30 May 2025 announcement of an assignment General Directive, Standard scheme
Type of Command: Service procedureConCurrentiegegeichte Dialogue Dialogueword contact center, CCAAS, contact center Cloud, Contact Center head assignment (CPV code) 720000005 IT Services: Software development, Internet and Support Additional assignment (EN) (CPV code) 4800008 (NL TenderNedThekentmerk 523824refertienummerpb/s number European or Nationaleuropes planning contracting order voltage assignment closing date17 Jul. 2025, 12: 00 -related publications19 Jun. 2025 announcement of an assignment General Directive, Standard scheme 30 May 2025 announcement of an assignment General Directive, Standard scheme
Procedure: Competitive -oriented dialogue word contact center, Ccaas, Con ...
Documents
Tender Notice