Consultant: Technology Platforms Governance Tender, Canada - 28748846

Procurement Summary

Country : Canada

Summary : Consultant: Technology Platforms Governance

Deadline : 30 Nov 2018

Other Information

Notice Type : Tender

TOT Ref.No.: 28748846

Document Ref. No. :

Competition : ICB

Financier : Swedish International Development Cooperation Agency (SIDA)

Purchaser Ownership : -

Tender Value : Refer Document

Purchaser's Detail

Purchaser : JUSTICE EDUCATION SOCIETY
260-800 Hornby St. Vancouver, BC V6Z 2C5 Tel: 604-660-9870 Fax: 604-775-3476
Canada
Email :procurement@justiceeducation.ca
URL :https://www.justiceeducation.ca/

Tender Details

Request for proposals are invited for Consultant: Technology Platforms Governance.

JUSTICE EDUCATION SOCIETY

CONSULTANT CALL FOR PROPOSALS

FOR THE SELECTION AND CONTRACTING OF A

TEMPORARY SUBJECT MATTER EXPERT (SME)

IN THE AREA OF

TECHNOLOGY PLATFORMS GOVERNANCE

FOR THE

GUATEMALAN INSTITUTIONAL JUSTICE STRENGTHENING PROJECT

DURING THE PERIOD OF

DECEMBER 2018 - NOVEMBER 2021

1. Background

1.1 Overview of the Justice Education Society

The Justice Education Society of BC (JES) is a non-profit organization with over 25 years of experience providing public legal education and justice system capacity building in Canada and overseas. Internationally, JES has programs in Guatemala, El Salvador, Honduras, Panama and Guyana which work with national institutions to strengthen justice systems, access to justice and citizen security. JES has offices in Guatemala, Honduras and Guyana and has diverse sources of funding including private donors as well as Canadian and overseas government agencies. More information on JES is available at www.JusticeEducation.ca.

1.2 Overview of the Project

The Public Ministry (MP) of Guatemala is the principal institution responsible for the effective investigation and prosecution of criminal activity in the country. Given the Justice Education Society-s track record of over a decade of successful project implementation for the Ministry, JES has been asked to act as the implementing agency for an institutional strengthening program funded by the Swedish International Development Agency (Sida).

As a result of the diagnostic phase of the project, the Guatemalan Institutional Justice Strengthening (GIJS) program has been constructed to deliver an impactful and sustainable series of interrelated components. This is a four-year project in which JES will play a central role in the management of project-s execution, from baseline needs assessment to capacity building to final evaluation, JES will ensure that project is delivered transparently on schedule and within the allocated budget. JES provides world-class expert leadership at every stage of the process, ensuring the use of best-practices to develop context specific capacity within the Ministry for the long-term sustainability of the program.

A critical component of the GIJS project is the strengthening of the technological platforms used by the MP. These services are overseen by the office of SICOMP which has developed an administrative system to manage case information. The GIJS project will build onto the existing system to introduce a platform for case management that will enable better decision-making. By focusing on the Prosecutor-s Office for Violence Against Women, JES will integrate SICOMP into the work-flow of the office, investigating how the technology can improve performance from initial victim services to the final litigation of cases. This work will form the basis of the platform that JES will support SICOMP programmers to implement. The project will also scan and digitize case files related to violence against women, including historical records of sex-based crimes, to ensure that the information about repeat offenders is easily accessible. Concurrently, the GIJS project will facilitate the introduction of the Zero-Paper initiative in regional offices, which are principally paper-based. Overall, all GIJS initiatives are built to strengthen MP institutional objectives.

The GIJS project will also employ specialized expertise to develop a system that can use SICOMP and additional sources of data to measure and optimize the performance of offices and individual staff. JES will help design the system, provide the required hardware and software and employ programmers to provide the functionality required by the Performance Evaluation Unit, leaving manuals and capacity in place for the long-term sustainability of the system. The platform will allow the staff at the Unit to immediately access SICOMP administrative data, as well as automatic updates of their own database from client surveys and prosecutor evaluations.

2. Objective

2.1 General Objective:

Plan and facilitate the strategic implementation of the technology platform components related to SICOMP at the MP, ensuring that adequate structures and systems are in place to support the success of the project.

2.2 Specific Objectives:

The consultant must work effectively with the project team, other consultants and institutional partners to achieve the following key objectives:

2.2.1 The development of SICOMP as a powerful tool for the management of criminal cases within the Prosecutor-s office for Women and regional offices, resulting in greater productivity and more efficient case management that facilitates decision-making and improves coordination for prosecutors, speeding up the justice process in Guatemala.

2.2.2 The transformation of the Performance Evaluation Unit through the use of appropriate technological solutions which are specifically designed to help it fulfill its mandate of evaluating all the employees of the Public Ministry, improving the transparency of the institution and the ability to consistently support improved performance within the organization.

2.2.3 Work with multiple stakeholder groups to ensure that all technological project activities are focussed on improving the services for vulnerable victims in Guatemala.

2.2.4 Facilitate the process of change management and institutional coordination within SICOMP and Performance Evaluation Unit structures and processes to integrate new technological tools into existing workflows.

2.2.5 Assist JES in developing project work-plans, to develop terms of references and provide consist monitoring and evaluation in order to deliver the project on-time and on-budget.

3. Justification

The selection of a Subject Matter Expert in the area of governance for technology platforms ensures that a technological solution is developed that is appropriate to its context and in which the institutional environment fosters the integration and long-term sustainability of the initiatives. The SME plays a central role in facilitating technological change within the public institution, responding with flexibility and agility to change.

This contract is critical to ensure that the project achieves its results as outlined in the Project Plan for the Guatemalan Institutional Justice Strengthening Project.

4. Scope

The scope of this consulting contract is to provide technical assistance specific to the Subject Matter Expert-s competencies, in accordance with JES- standard terms of reference and the consulting contract.

5. Characteristics of the Consultation

5.1 Type of Consultation: International, Individual

5.2 Type of Contract: External competitive, Part-Time

5.3 Period of Activities

Term: December 2018 to November 2021

Total estimated days: 195 days

· The final begin date of the period of the consultancy is subject to the successful completion of the current contracting process.

5.4 Location of Consultancy: Home-based with multiple field-visits to Guatemala

6. Profile of the Required Consultant

Profession

· Master-s Degree in Social Sciences, Planning, Management Information Systems, Computer Science, Statistics

· Undergraduate degree (equivalent of a BA/BS) in Management, Engineering, Information Systems, Computer Science or a related field

Proven Work Experience (Mandatory)

At least 10 years of experience (preferably in Latin America):

· Training or significant experience in Project Management for technology platforms in large public-sector institutions;

· Designing national or provincial scale information or communication technology solutions integrating local level processes;

· Management and coordination of IT platforms and integration for local institutional processes;

· Project governance in national or provincial high-level government decision-making projects;

· Participatory capacity building strategies;

· National scale stakeholder strategic planning to build operational efficiency for institutions, especially the integration of multiple data-generating units into unified information management systems;

· Multidisciplinary taskforce management in IT design and implementation and project planning;

· Evaluation of diagnostics and workflow compliance digital system solutions;

· Performance metric generation and evaluation for new government digital service sustainability plans;

· Advanced fluency and reporting in Spanish and English.

Additional Requirements (Preferred)

· International (principally in Latin America) consulting

· Communication strategies for public sector programs in large public sector institutions

· Experience in provincial and/or national institutional paper digitization and eGovernment service implementation projects in Latin America

· Experience in stakeholder analysis and the development of use-case scenarios for technology platform service development

· Experience in legal documentation management projects

· Inter-institutional project implementation involving different levels of government in Latin America

· Training and capacity building manual designing and assessment

· Management of institutional IT tool implementation and evaluation teams

· Proactive team-building and management

· Quantitative data assessment processes in digitization projects

· Experience reporting to different funding and implementation agencies

· Experience in change-management within public institutions

· Understanding of the public prosecution system implementation risks

· Technical and management reporting

· Results-based management and monitoring and evaluation systems

· Good communication skills, proactive team player

7. Activities

7.1 General Project Governance

· Guide institutional

Documents

 Tender Notice