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The EUROBODALLA SHIRE COUNCIL has issued a Tender notice for the procurement of a Consultancy Services for Ict Operations Manager/ Service Desk Coordinator Role, 6 Months in the Australia. This Tender notice was published on 31 Mar 2026 and is scheduled to close on 22 Apr 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 138757189, while the tender notice number is VP503756 and Registering on the platform.
Procurement Summary
Country: Australia
Summary: Consultancy Services for Ict Operations Manager/ Service Desk Coordinator Role, 6 Months
Deadline: 22 Apr 2026
Posting Date: 31 Mar 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 138757189
Document Ref. No.: VP503756
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Address: Login to see tender_details
Email: Login to see tender_detailsLogin to see details Tender Details Consultancy Services for Ict Operations Manager/ Service Desk Coordinator Role, 6 Months Documents
Eurobodalla Shire Council is seeking an experienced IT Operations Manager/ Service Desk Coordinator to fill a vacancy on a contractual basis for up to six months. This role is responsible for leading IT customer support services, including the Service Desk, desktop and fleet management, and Smart City systems, while guiding staff and ensuring technology solutions meet Council’s operational and strategic needs.The role combines people leadership, service management, and operational technology oversight in a customer-focused local government environment.The engagement will be face-to-face, 35 hours per week based out of Eurobodalla Shire Council’s main administrative offices in Moruya NSW.Duties of the role:1. Lead, mentor, and supervise IT customer support staff, allocating work, providing technical guidance, and fostering a positive, collaborative team culture2. Oversee Service Desk operations, ensuring incidents and requests are logged, prioritised, resolved, or escalated in line with SLAs3. Coordinate desktop and fleet device support, including lifecycle management, maintenance, and asset tracking4. Ensure the operational performance of Smart City and IoT systems, coordinating vendors and optimising system value5. Maintain ICT service management documentation, operating procedures, and asset records in compliance with Council standards6. Provide level 2 service desk support and manage escalations of incidents to technical staff
Opens :Tuesday 31 March 2026 (AUS Eastern ...
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