Consultancy for Revision of Chat Toolkit to Strengthen C4die
17th Jul 2019
UNITED NATION CHILDREN'S FUND 3 United Nations Plaza
44th Street between 1st and 2nd Avenues
New York, New York
Fax: 887.7465 / 887.7454 USA URL :http://www.unicef.org/
Tenders are invited for Consultancy for Revision of Chat Toolkit to Strengthen C4die - Communication for Development, Programme Division- Remote- Req# 523603.
UNICEF works in some of the world-s toughest places, to reach the world-s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.
Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.
And we never give up.
Background & Rationale
UNICEF has an extensive history of working in emergencies and humanitarian contexts, both natural and man-made. Humanitarian action continues to be central to UNICEF-s mandate and realizing the rights of every child. UNICEF responds to more than 300 humanitarian situations every year, working towards delivering principled humanitarian response more systematically, in line with the Core Commitments for Children in Humanitarian Action and the UNICEF Strategic Plan, 2018-2021.
Despite global development gains, one in every 70 people around the world is affected by crisis and urgently needs humanitarian assistance and protection. More people are being displaced by conflict. The number of forcibly displaced people rose from 59.5 million in 2014 to 68.5 million in 2017.
Natural disasters and climate change also have a high human cost. Disasters have been affecting 350 million people on average each year and cause billions of dollars of damage. Crises has exacerbated gender inequalities. Girls in conflict settings are 2.5 times more likely to be out of school than boys. Furthermore, the food insecurity is on rise, i.e. in just two years between 2015 and 2017, the number of people experiencing crisis-level food insecurity or worse increased from 80 million to 124 million people. Humanitarian crises affect more people, for longer. In emergency and humanitarian contexts, children are the most vulnerable and therefore parents and communities need to be supported to better handle risk awareness, preparedness, response, recovery and resilience building.
This reality impels us to be better prepared in disaster and risk communication, an area that has often been neglected. UNICEF C4D, to some extent has been supporting humanitarian preparedness and response for disasters and crisis, proactively assisting, mobilizing partner agencies, families and vulnerable/affected communities in mitigating the impact of such crisis/disasters. At the same time, many countries have considerably strengthened national communication for disaster management capacity and coordination of humanitarian assistance. They have invested in systems and structures that have improved knowledge of risk behaviours, enhanced coping skills and reduced vulnerability over time.
UNICEF supported resources on behaviour change communication and engagement in Emergencies including the Communication for Humanitarian Action Toolkit (CHAT) has been used to better plan and respond to large-scale humanitarian crises and provide support to countries in chronic crises, in transition or those that are highly exposed to disasters risk. The CHAT was developed in 2015, in collaboration with the University of Adelaide, Applied Communication Collaborative Research Unit (ACCRU) and provides guidance to humanitarian and development organisations in emergency communication strategy design, implementation, monitoring, and evaluation. It focuses on providing essential emergency warnings, as well as communication that promotes behaviour change, community mobilization, and action. CHAT is practice-focused and designed to help users to quickly develop a communication for humanitarian action strategy using a range of step-by-step templates and short workshop facilitation guides.The current toolkit, however, lacks alignment with C4D programme guidance, C4D benchmarks, GRIP, preparedness, DRR, new and revised CCCs, humanitarian and development continuum, Migration focus, Accountability to Affected Populations (AAP) linkages and sectoral/cross cutting perspectives (including Disability, Gender, ADAP).
In the next few years UNICEF intends to work within the resilience approach, working with governments, national and international development partners, including NGOs, and the UN Agencies to enhance local capacity for disaster risk reduction and to build resilience of communities and strengthen feedback mechanisms to prevent, prepare for and respond to emergencies. To the extent possible investments will be linked to long-term development goals. UNICEF-s focus will be to develop a model focused on strengthening community as well as institutional mechanisms and capacity that will enhance resilience against natural disasters, man-made violence, infectious disease outbreaks and other hazards.
Building upon the previous desk review, a) map the available evidence on applied communication for development strategies, tools and guides, including the review of key UNICEF and partner documents related to humanitarian situations; b) Develop a revised draft of the C4D Emergency Toolkit in close collaboration with UNICEF (HQ and Regional Offices) and partners (IFRC and others); c) Test and validate the revised toolkit through a consultative process, involving UNICEF (HQ and Regional Offices) and partners (IFRC and others); d) Finalize the C4D Emergency Toolkit in close collaboration with UNICEF (HQ and Regional Offices) and partners (IFRC and others) e) develop and finalize operational tools/questionnaires etc for emergency preparedness, response, recovery, resilience applying the community engagement standards.
Through a consultative process, map the existing tools and frameworks that are being used by C4D/EMOPS teams for Humanitarian Action planning, preparedness and recovery, resilience and AAP.
Develop the methodology and work plan with timeline and key deliverables.
Update CHAT toolkit with relevant operational level tools and country examples: Internal and external consultations with key sectors such as WASH, Health, Nutrition, Child Protection, Social protection, Migration, EMOPS, HATIS and crosscutting areas including other humanitarian partners at the inter-agency (CDAC), IFRC and other partner level.
Develop/implement field testing and roll out plan for UNICEF and inter-agencylevel in coordination with EMOPS:
Collect feedback in a systematic manner, consolidate, revise and finalize through consultative workshops at the RO level (TBD).
Expected results: (measurable results)
(Describe the results that need to be achieved through the proposed consultancy by listing the measurable results including the time line when these need to be completed.)
Through a consultative process, update relevant tools with country examples of planning and revise CHAT:
Updated CHAT toolkit as an online searchable document with mini case studies and annex with simple tools.
Dissemination plan (production, webinars)
Travel to NYHQ for periodic meetings is anticipated, and trips to WCAR , ESAR and/or MENA regions possible during the contract period.
Start date: 15 July 2019- End date: 31 January 2020
Payment to be made monthly upon presentation of an invoice indicating number of days worked and progress made on deliverables.
(See the last page for guidance on formulating deliverables)
(Estimated # of Days)
Map all communication for development strategies for emergencies, key available tools by UNICEF and its partners, and preparation of report with recommendations for review process and content (preparedness, response, recovery and resilience including AAP)
9 August 2019
Based on the analysis, draft a concept note with additional content and process, a work-plan of field engagement and consultation based on key sectors/partners identified
Develop ToR of technical group in consultation with HATIS, EMOPS and PD sectors).
30 August 2019
Draft chapters and additional content with the help of technical working group
Hold internal consultations with sectors and crosscutting areas emergency focal points.
30 September 2019
1-2 workshops/or webinars conducted,
Field missions held (as agreed in work-plan)
Findings of KII consolidated,
31 October 2019
Zero draft toolkit with recommendations ready for review by technical group and finalized
29 November 2019
Consolidation of feedback from sectors and partners, HATIS and EMOPS
Finalization of report
31 December 2019
Finalization of layout
Production and dissemination
31 January 2020
Key competences, technical background, and experience required Deadline
At least 8 years progressively responsible development and humanitarian (combined) work experience preferably with UN and/or NGO, including practical experience in C4D in Emergencies, Disaster Management and AAP.
Advanced University degree in a relevant subject area not limited to International Relations or Policy, Humanitarian Affairs, Education, Social Scienceor Monitoring and Evaluation. 10 years of work experience relevant to this post may be considered as a replacement for advanced university degree.
Hands on experience on C4D in emergency and DRR projects in project design, implementation, including data collection and analysis. Experience of international emergencies and humanitarian programming in development contexts will be an added advantage.
Advanced knowledge of UNICEF Emergency programme, EPP, CCCs and AAP as well as programme monitoring approaches and data collection methods/tools (qualitative and quantitative) and their application in humanitarian situations. Excellent analytical skills is an asset.
Fluency in English required. Proficiency in an additional official United Nations language (French, Arabic or Spanish) is strongly preferred.
Work in a multi-cultural environment and establish effective working relationships both within and outside the organization.
Excellent communication skills in English; ability to speak, read and write exceptionally well languages.
UNICEF is committed to achieving workforce diversity in terms of gender, nationality and culture. Individuals from minority groups, indigenous groups and persons with disabilities are equally encouraged to apply. All applications will be treated with the strictest confidence.
To qualify as an advocate for every child you will have…
How to apply: Interested candidates should submit the following document through the vacancy announcement.
Cover Letter describing previous experience in this area and how to ensure they will meet the required deadlines and key milestones.
A CV and Personal history form (downloadable from http://www.unicef.org/about/employ/files/P11.doc). Alternatively, if a candidate profile in the UNICEF e-Recruitment System is available, you may download it and submit it as part of application.
A financial offer, with a single comprehensive rate in USD (based on an estimated days of work). Applications submitted without this rate will not be considered.
Travel arrangements will be made directly by the consultant and reimbursed as per UNICEF travel policy.
Please indicate your ability, availability and daily/monthly rate (in US$) to undertake the terms of reference above (including travel and daily subsistence allowance, if applicable). Applications submitted without a daily/monthly rate will not be considered.
With the exception of the US Citizens, G4 Visa and Green Card holders, should the selected candidate and his/her household members reside in the United States under a different visa, the consultant and his/her household members are required to change their visa status to G4, and the consultant-s household members (spouse) will require an Employment Authorization Card (EAD) to be able to work, even if he/she was authorized to work under the visa held prior to switching to G4.
At the time the contract is awarded, the selected candidate must have in place current health insurance coverage.
Only shortlisted candidates will be contacted and advance to the next stage of the selection process
For every Child, you demonstrate…
UNICEF-s core values of Commitment, Diversity and Integrity and core competencies in Communication, Working with People and Drive for Results. View our competency framework at :Here
UNICEF is committed to diversity and inclusion within its workforce, and encourages all candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the organization.
UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF also adheres to strict child safeguarding principles. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.
How to apply:
UNICEF is committed to diversity and inclusion within its workforce, and encourages qualified female and male candidates from all national, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of our organization. To apply, click on the following link http://www.unicef.org/about/employ/?job=523603