Consultancy: Development and Roll-out of an Online Tender - 19849927

Procurement Summary

Country: Myanmar

Summary: Consultancy: Development and Roll-out of an Online Platform for Protection Programme

Deadline: 26 Jan 2018

Posting Date: 20 Jan 2018

Other Information

Notice Type: Tender

TOT Ref.No.: 19849927

Document Ref. No.:

Competition: ICB

Financier: Other Funding Agencies

Purchaser Ownership: -

Tender Value: Refer Document

CPV Classification

72220000 - Systems and technical consultancy services

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Tender Details

Tenders are invited for Consultancy: Development and Roll-out of an Online Platform for DRC Protection Programme in Myanmar.
About the Organization
Danish Refugee Council (DRC) has been operational in Rakhine since 2008 when it initially responded to the devastation caused by cyclones Nargis in the Ayeyarwady Division (2008) and Giri in Rakhine State (2010) and as such possesses extensive knowledge and understanding of the operating environment. As a consequence of the inter-communal violence in Central Rakhine in June and October 2012 the crucial humanitarian needs of the displaced communities triggered a considerable re-orientation of the DRC program in Rakhine in early 2013, resulting in an increased focus on displacement and addressing humanitarian needs. In Rakhine State, DRC is currently delivering shelter, community infrastructure, Water Sanitation & Hygiene (WASH), Non-Food Items (NFIs), livelihoods and protection (including child protection) assistance, to Internally Displaced People (IDPs) and conflict-affected populations. DRC furthermore serves as the Camp Management agency for approximately 68, 000 IDPs in rural Sittwe.
Background information
DRC conduct regular Protection Monitoring activities in its target locations in Rakhine State, Northen Shan State and Kachin State in order to identify protection risks, needs, gaps and incidents. Protection monitoring is conducted in accordance with DRC`s Protection Monitoring standard operation procedures, using a range of mechanisms and tools such as meetings with community leaders and camp management staff, focus group discussions, key informant interviews, informal interviews with community members, and direct observation. Information gathered through the monitoring is consolidated and analyzed in order for DRC to identify root causes of protection-related concerns, address needs, either directly or through advocacy. At the moment data is collected using ODK (Open Data Kit) and shared internally on DRC-s protection platform (google site) is then analyzed to investigate possible trends and themes in the protection environment. The current information system for protection monitoring comprises of a Mobile Data Collection System; a google site and google drive folder for storing data collected from the field. Qualitative and quantitative data are brought together in monthly reports to build evidence.
Scope of the consultancy
DRC is searching for a consultant to help with the development of an online platform for improving analysis and presentation of data collected during protection monitoring activities. This will include assessing and addressing issues with the data already collected and providing recommendations on ways forward to develop a more comprehensive platform, which could bring together different information management systems currently used by the team.
In the development of the platform, the consultant will need to consider the sensitiveness of the data collected and analyzed making sure that they are protected and accessible only to relevant people.
Duties, Responsibilities and Deliverables
The Consultant will be based in Sittwe, Rakhine State. The Consultant will receive support from the DRC IM Specialist and DRC Protection Coordinator based in Sittwe and DRC Protection Coordinator based in Yangon. She/He will report to the DRC Program Manager for Rakhine on safety and other non-project matters.
Duties and responsibilities include:
· Submitting a proposal for the platform development, work plan and budget for completion of the consultancy;
· Based on current information management systems already in use, design, develop and test a platform with a set dashboard and infographic for improving data analysis;
· Train IM and protection staff on the use of the platform;
· Generate a monitoring plan for DRC staff to implement after the consultancy has taken place
· Provide a final report summarizing activities undertaken during the consultancy period, analysis and recommendations for future development.
Deliverables
· Develop a process where data is downloaded from SurveyCTO and analyzed through interactive dashboards able to present changes over time
· Develop, alongside the protection team, a full set of dashboards for data visualization and analysis
· Integrate the dashboards to existing Protection Google Site
· Train DRC National IMO on process for updating dashboards weekly and making changes to the visualizations
· Train Protection team on downloading dashboards into printable PDF report
· Introduce GIS elements into the platform dashboards for easy geographic representation of data
Expected results
The expected result of the consultancy is an improved online platform for the DRC protection team in which data coming from the protection monitoring activities are analysed in order to share changes over time. The platform will have data coming from the three different states (Kachin, Northen Shan and Rakhine) and will be easily shared among relevant people. Sensitive information presented on the platform will be safely stored and protected. Additionally, DRC staff members will be able to easily use the platform independently.
Profile of the Consultant
The ideal consultant represents the majority of the below-mentioned areas:
· Experience in Information Management, emergency humanitarian operations; management and coordination of information flows, data management including collection, storing, processing, and analysing data to generate information products;
· Excellent analytical, detail-oriented, presentation and problem-solving skills.
· Proven work experience as a system analyst and developer.
· Professional Software Development
· Experience in developing Data Visualization Tools/Dashboard
· Ability to Conceptualize, Assess and document the current problems/inefficiencies in our database and come up with solutions. Experience with handling confidential and sensitive data
· Previous experience in developing online platform and using ODK for data collection and analysis
· Professional fluency in English
· Previous experience in Myanmar or in South-East Asia an asset.
Timeframe for the consultancy
The consultancy will be done in February 2018 in Myanmar. The consultancy is planned for 15 days in Rakhine State. A draft platform will be due at the end of February 2018.
The consultant will receive institutional and logistics support in Sittwe from the Danish Refugee Council.
HOW TO APPLY:
If you are interested, please submit your application here.
All consultants must send a cover letter and an updated CV (no longer than four pages).CV only applications will not be considered. Applications close on the 26th of January 2018.
Please note: Due to the urgency to fill the post, recruitment will be done on the rolling basis and DRC reserves the right to recruit before the deadline.
Need further information?
For more details on this position please contact Federica Mastroianni, IM Specialist in Yangon, at [email protected].
If you have questions or are facing problems with the online application process, please visit drc.ngo/jobsupport.
About DRC The Danish Refugee Council assists refugees and internally displaced persons across the globe: we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future. We work in conflict-affected areas, along the displacement routes, and in the countries where refugees settle. In cooperation with local communities, we strive for responsible and sustainable solutions. We work toward successful integration and - whenever possible - for the fulfillment of the wish to return home.
The Danish Refugee Council was founded in Denmark in 1956, and has since grown to become an international humanitarian organization with more than 7, 000 staff and 8, 000 volunteers. Our vision is a dignified life for all displaced.
All of our efforts are based on our value compass: humanity, respect, independence and neutrality, participation, and honesty and transparency.

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