Consultancy to Develop Training Modules Tender - 31863873

Procurement Summary

Country: Guatemala

Summary: Consultancy to Develop Training Modules of the Training Plan for Tourist Companies in Reducing Disaster Risk

Deadline: 07 Apr 2019

Posting Date: 28 Mar 2019

Other Information

Notice Type: Tender

TOT Ref.No.: 31863873

Document Ref. No.:

Competition: ICB

Financier: Other Funding Agencies

Purchaser Ownership: -

Tender Value: Refer Document

CPV Classification

80500000 - Training services

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Tender Details

Tenders are invited for Guatemala: Consultancy to Develop Training Modules of the Training Plan for Tourist Companies in Reducing Disaster Risk
Terms of Reference Professional Services
CONSULTANCY TO DEVELOP TRAINING MODULES OF THE TRAINING PLAN FOR TOURIST COMPANIES IN REDUCING RISK OF DISASTERS GTA2AE PROJECT "Increasing the RESILIENCE OF VULNERABLE TOURIST DESTINATIONS to NATURAL DISASTERS in Central America through PUBLIC-PRIVATE alliances in disaster RISK MANAGEMENT"
1. General project information

Title of the project: Increasing the resilience of tourist destinations vulnerable to natural disasters in Central America through public-private partnerships in disaster risk management.
General Objective: Contribute to strengthen the resilience of the tourism sector in the face of natural disasters in Central America through public-private partnerships in disaster risk management.
Specific Objective: Develop and apply a model for participation and collaboration between the private sector, government and civil society in disaster risk management and emergency response in Central America.
Principal Donor: General Directorate of Humanitarian Aid and Civil Protection of the European Commission (ECHO).
Executors: Consortium composed of:
Action Against Hunger Mission in Central America, Coordination Center for the Prevention of Natural Disasters in Central America and the Dominican Republic (CEPREDENAC), TROCAIRE Guatemala, Nicaragua and Honduras.
The development of the consultancy will contribute to the fulfillment of the project in:
Result 3: Number of preparedness and emergency response plans developed for tourist destinations, at the end of the project, in its activity No. 3:

Indicator 1: Number of training kits on disaster preparedness and response adapted to the tourism sector and validated by CONRED, COPECO and SINAPRED, at the end of the fifth quarter of the project.

Activity 3: Training on disaster preparedness and response and development of disaster risk management plans by tourism companies.

2. Background
The tourism sector, is one of the activities with constant growth in the Central American region, every day this activity is shaping up to become a fundamental source for the development of the region. Guatemala, thanks to its many natural and cultural attractions and its "lighthouse" cities, can with an adequate approach and from multiple ways of intervention, generate great economic, social, cultural and environmental benefits through tourism.
Compared to this tourist potential that Guatemala and Central America possess, the region is considered one of the geographical zones most vulnerable to disasters in the face of the impact of different natural phenomena; situation that can be aggravated by not always having plans that adequately guide the actions that must be implemented to reduce the risk of disasters to which it is exposed. Neither is it necessary to deny that the occurrence of a catastrophe in a tourist area can generate significant losses from the human, social and economic point of view, being for multiple reasons the tourist is particularly vulnerable to the effects caused by these events, which It tells us that working to strengthen the tourism sector should be a priority action in which we must invest and work.
Action Against Hunger, has driven from its work in the region, an integrated approach to disaster risk reduction, with interventions in both emergencies and development, which has led to has extensive experience in the subject and propose, innovative work approach to manage disaster risk. The generation of work alliances between the government sector and the private sector has been one of them, promoting the participation of the business sector with technical solutions that help companies transcend short-term philanthropic actions,
The privileged tool to strengthen this change, the knowledge and practice related to disaster risk reduction between the private sector and the public, is the improvement in the business continuity and operations processes, as a preventive measure that allows to guarantee the work of government and development, so that it is not interrupted by the occurrence of a disaster.
This type of tools allows companies to have instruments that agilely and easily incorporate aspects of disaster risk reduction in their operating processes, with actions that mitigate the impact of disasters on the continuity of their operations, reduce levels of vulnerability in their operating environments and allows them to build conditions of community resilience.
With the development of the present consultancy, it is expected to develop a training day aimed at the staff of tourism companies, on basic concepts of disaster risk reduction and the qualities of the processes and support tools for their execution that have been privileged by the project. Manage disaster risk from the tourism sector.
It is worth mentioning that initial efforts that identify and consolidate the backup information to the contents expected to be addressed in the training day and the technical elements that under this work approach are expected to be transmitted have already been made and may be provided to the consultant / as orientation and base of the work to be done.
3. Purpose of the consultancy

Develop the training modules of the training plan established for tourist companies on disaster risk reduction.
4. Products and expected results of the consulting

It is expected to obtain from the work done by the consultant or consultant:
PRODUCT 1 - Methodology and construction of tools :
The following activities are considered at least:
to. Take as a basis the training plan defined by CAMTUR and Action Against Hunger
b. Review of documents, instruments that support the execution of the project and results obtained in workshops with companies, as a tentative basis for the construction of the work methodology to be applied in the development of the workshops
c. Conduct at least one working meeting with the personnel in charge of the activity of Action Against Hunger to review the methodological proposal and define agreements.
d. Develop the methodology of the workshops, which should be participatory.
and. Preparation of agenda, guides and didactic tools in support of the workshops.
PRODUCT 2 - Develop and facilitate training workshops for tourism company personnel:
The following activities are considered at least:
to. Conduct six workshops (three in Antigua Guatemala and three in Monterrico) on the dates, times and places previously established with the members of the consortium.
b. Consider during the development of the workshops the realization of actions that promote analysis, reflection, rescue or reconstruction of learning processes, participation, formation of new knowledge and lessons learned.
c. Promote, as part of the development of the contents of the workshops, ample spaces for dialogue that allow reflecting information about challenges, unmet needs, progress, expectations of the participants, which allow deepening between improvement proposals and urgent needs, multiple knowledge that converge or divergences between actors, etc.
d. Guarantee access to materials necessary for the development of each activity proposed in the work agenda to be developed in the workshops.
and. Have the necessary support staff to collaborate in the documentation of the workshops and / or collect the memory of the different activities carried out.
F. Perform a diagnostic evaluation at the beginning of each workshop and another at the end to measure training variations.
PRODUCT 3 - Report on activities and results obtained
The following activities are considered at least:
to. Drafting of a preliminary report on training courses, including, among others:
Copy of lists of attendees to training and participation statistics

Copy of agendas and materials prepared in support of the training workshops held

Photographs of events

Description of the methodology used and results achieved

Individual reports for each day of training carried out, including conclusions, lessons learned and achievements

Tabulated results of satisfaction survey performed on participants

b. Tabulate the evaluations made and prepare comparative graphs.
c. Deliver a draft document for pre-validation of its contents
d. Final redaction of the report applying the comments and suggestions that are sent to you.
All the activities and documents developed in the development of the consultancy should reflect a gender equity approach, the protection and conservation of the environment and the importance of generating Public-Private partnerships related to Disaster Risk Management, elements that each product must be clearly visible.
5. Delivery method of the products

The contracted consultant or consultant must deliver the products indicated in section 4 of these ToR, under the following conditions:
Two (2) printed copies to complete the completion of each of the requested products of the documents that support according to these terms of reference the scope of them.
Two (2) electronic copies in USB at the end of the consultation, which contains:
In PDF format and editable - The final version of the report prepared

A folder with the photographs taken and a document containing the photographer's reference data and their consent for its use and disclosure.

A folder that contains original documents in editable format of tables, graphs, diagrams, etc., exported to the content of the document.

A folder containing all the files used in the bibliographic reference used in the writing of the documents.

The dates of deliveries will be those that appear in section 6 (Schedule of execution of the consultancy) of the present terms of reference.
6. Implementation schedule of the consultancy

Start date: April 8, 2019
End date: June 12, 2019
Estimated duration: 2 calendar months
CHARACTERISTICS OF DELIVERABLE Products
DATES
PRODUCT 1 - Work plan and methodology : May 3, 2019
Printed document containing, among others:
g. Description of the methodology to be applied in the workshops, which should be participatory.
Proposal of a work agenda to be carried out in the workshops

Copy guides and didactic tools in support of the workshops.

PRODUCT 2 - Management of training workshops for tourism company personnel:
May 31, 2019
§ Original lists of participants in workshops
§ Printed document for each workshop carried out that contains:
o Logistical data of the development of the activity (date, place, number of participants, etc.)
o Copy of invitation sent to participants
o Copy of developed agenda
o Photographs of the development of the activity
o Summary of main results obtained
PRODUCT 3 - Report on activities and results obtained:
§ Printed report containing, among others: June 10, 2019
Description of the methodology used

Summary table of logistic data of the activities carried out (dates, places, number of participants, etc.)

Copy of lists of attendees to training and participation statistics

Copy of agendas and materials prepared in support of the training workshops held

Photographs of events

Description of the results achieved for each training day, including conclusions, lessons learned and achievements

Tabulated results of satisfaction survey performed on participants

§ Printed report that contains a tabulation of evaluations carried out and prepare comparative graphs.
§ File of original sheets of satisfaction surveys made to participants
Electronic copies that integrate all the products reached and supporting documents to them. June 12, 2019
They are considered as key dates for the delivery of products:
April 11, 2019 Start of the consultancy

May 3, 2019 Delivery of the product 1

May 31, 2019 Delivery of the product 2

June 10, 2019 Delivery of the product 3

June 12, 2019 Delivery of electronic copy of generated products and end-product support documents.

7. Selection of the consultant or consultant

This consultancy will be executed by a consultant or consultant who can accredit previous experiences in the development of training processes and conduction of training workshops. Knowledge about disaster risk reduction, business continuity and experience in institutions or consultancies for the development of similar projects will be positively valued.
The consultant or consultant must present a technical-economic offer where he attaches his resume, documents that support his profile and professional experience indicated in this section .
Requirements:
§ Professional with experience in training processes and knowledge in the field of disaster risk reduction.
Verifiable knowledge in methodologies designs for out-of-school training.

Ability to propose solutions to questions raised in the workshops.

Understanding the topic of disaster risk analysis and business management, desirable.

Skills of oral, written communication and facilitation to direct work meetings, discussion spaces, workshops and training sessions with diverse audiences.

Ability to produce clear and useful reports

Have the computer equipment, programs and tools necessary for the execution of the products based on the terms of reference established in this document.

8. Role and responsibilities of the consultant or consultant:

They will be the exclusive responsibility of the consultant or consultant:
§ Maintain a constant coordination and communication relationship with Acción Contra el Hambre, through periodic meetings to advance the products.
§ Carry out the products described in number 4 of these terms of reference in the quality and time required.
§ Deliver, printed and in digital formats, the editable originals of the products made in accordance with the parameters established in these terms of reference.
§ Validate with the staff of Acción contra el Hambre, the documents prepared, that guarantee the satisfaction of the expected products.
Have the computer equipment, professional software and printing equipment for the realization of the consultancy.

§ Register and adequately document the entire process and deliver all the information generated to Acción Contra el Hambre.
§ Cover the transportation costs necessary to attend the work meetings that are required.
§ Be covered by insurance against accidents and / or illnesses that may occur during the execution of this consultancy.
It is not allowed that in the course of consulting the service is performed by another person or company that is not the consultant or consultant hired.
9. Role and responsibilities of Action against Hunger

Will have a support role during the consultancy, limited to:
§ Provide the institutional support to facilitate the obtaining of data and complementary information for the realization of the consultancy, if necessary.

§ Provide the consultant with the available information and documentation that he has in existence (key messages, bibliography, logos, visibility indications, download links, etc.).

§ Collaborate with the planning and participate in the different activities (workshops, workshops and training meetings).

§ Guarantee the necessary logistical support during the work meetings related to the consultancy.

§ Maintain and facilitate communication with the people of the project for the optimal development of the consultancy.

§ Cover the accommodation and food costs of the consultant, which allows him to participate in workshops held in Antigua Guatemala and Monterrico.

§ Cover the costs of renting the room, food served to participants and support needed to carry out the workshops.

§ Make payments for the service provided in accordance with the amounts and terms established in section 10 of these terms of reference.

10. Budget and payment methods

The maximum budget of the consultancy is for Q. 8, 000.00 (eight thousand quetzales).
This amount will be paid by check and in quetzales, complying with all the requirements established by Guatemalan legislation, when delivering the products and supporting documents established by the Acción Contra el Hambre administration.
The forms of payment of the consultancy will be as follows:
20% on delivery of two printed copies that support the completion of what is established as products 1.

50% against delivery of two printed copies that support the completion of the established as products 2.

30% against delivery of two printed copies that support the completion of what is established as product 3 and two USB containing digital copies that integrate all the products reached and supporting documents to them.

The consultant / consultant team must extend the corresponding accounting invoices for each payment. Payments will be subject to legal deductions corresponding to professional fees.
11. Confidentiality

All the documents generated during this consultancy are the exclusive property of Acción contra el Hambre and the European Commission, the use of the information generated is not allowed in ANY way, without previous authorization.
The use of materials and information provided for this consultancy is the exclusive property of Acción contra el Hambre and the European Commission.
How to apply:

12. Application

Stakeholders / as must submit their technical and financial proposals to email: amontalvan @ ca.acfspain.org until Sunday, April 11 2019 23:00 **, with the subject: "realization Proposal training day RRD - tourism industry "
Only proposals that include technical-economic offer and CV of the consultant or consultant (which may not be substituted later) will be taken into account.
13. Selection schedule:

March 27, 2019 Publication of the call

April 7, 2019 Deadline for application

April 9, 2019 Deadline for review of applications and selection of the consultant

April 11, 2019 Deadline for hiring a consultant

Action Against Hunger Central America is committed to the protection and confidentiality of its data, transparency and accountability.
Contact us: Claims, doubts, suggestions or comments, about our management
Telephone (Guatemala): +502 2367 1234 | Mobile: +502 4013 3222.
E-mail: [email protected]
or you can deposit your suggestions in the mailbox available in our offices in Guatemala Capital and Chiquimula
[Disclaimer: The above text is machine translated. For accurate information kindly refer the original document.]

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