Comprehensive Service that Includes the Supply Tender - 137711875

Procurement Summary

Country: Spain

Summary: Comprehensive Service that Includes the Supply, Development, Adaptation, Implementation, Start-Up and Maintenance of a Comprehensive Application for the Management and Filing of Complaints, As...

Deadline: 27 Apr 2026

Posting Date: 13 Mar 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 137711875

Document Ref. No.: 175082-2026

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: EUR 291600

CPV Classification

98351110 - Parking enforcement services
48000000 - Software package and information systems
48211000 - Platform interconnectivity software package
98351000 - Car park management services

Purchaser's Detail

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Tender Details

Comprehensive service that includes the supply, development, adaptation, implementation, start-up and maintenance of a comprehensive application for the management and filing of complaints, as... Comprehensive service that includes the supply, development, adaptation, implementation, start-up and maintenance of a comprehensive application for the management and filing of complaints, as well as for the control and surveillance of regulated parking (ORA) in the city of Palma. The system It must cover a set of essential functionalities, which, without constituting a closed list, will include at least the following: General management of zones, sectors and rates. Management of complaints and cancellations, both through mobile application (APP) and web environment (WEB). Integration and processing of complaint proposals from automated license plate detection vehicles (Visual Car). Management of residents, ACIRE zones and other authorized groups. Occupancy control service and monitoring of available places. Integration with the default payment mobile application (MobiAPParc) and compatibility with other applications on the market. Transactional integration with centralized dispensers, regardless of the manufacturer. Generation reporting, statistics and payment control. Management of incidents on public roads, including internal messaging module, emergency alarms, among others. Control of presence and activity of control personnel. Reading by license plate and photodetection OCR (optical character recognition). Comprehensive service that includes the supply, development, adaptation, implementation, commissioning...
Document Type: Contract Notice Reference Number: 9/2026 Contract Type: services Estimated Value: 291600 - EUR Authority Type: pub-undert-la Doc Title: Comprehensive service that includes supply, development, adaptation, implementation, commissioning and maintenance of a comprehensive application for the management and filing of complaints, as well as for the control and surveillance of regulated parking (ORA) in the city of Palma. Dispatch Date: 2026-03-12 Publish Date: 2026-03-13 Submission Date: 2026-04-27

Documents

 Tender Notice