Collections Software Tender, USA - 121060303

Procurement Summary

Country : USA

Summary : Collections Software

Deadline : 15 Jul 2025

Other Information

Notice Type : Tender

TOT Ref.No.: 121060303

Document Ref. No. : 2025-RFP-0200

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : Refer Document

Purchaser's Detail

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Tender Details

The City of Pasadena is inviting proposals for a comprehensive collection management software system. This system will be instrumental in efficiently managing overdue payments across various municipal accounts, from initial delinquency to final resolution. Key functionalities must include robust handling of overdue accounts, precise payment tracking, streamlined management of collection activities, rigorous compliance with all relevant regulations, and comprehensive reporting and reconciliation capabilities.A critical aspect of this selection process is the vendors team. We are seeking a vendor whose staff brings demonstrated expertise in data conversion, specifically in successfully migrating complex datasets from legacy systems to new platforms. Furthermore, the vendors team must possess a deep understanding of government operations and regulations, with a proven track record of successful engagements with municipal or other public-sector entities. This experience is paramount to ensuring a seamless implementation, minimizing operational disruptions, and guaranteeing ongoing compliance with legal and operational requirements.To maximize scalability, accessibility, and operational efficiency, the City seeks a solution which leverages modern cloud-based or Software-as-a-Service (SaaS) architectures.

Documents

 Tender Notice