Collection Services Tender in Finland - 139167459

Procurement Summary

Country: Finland

Summary: Collection Services

Deadline: 11 May 2026

Posting Date: 08 Apr 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 139167459

Document Ref. No.: 237934-2026

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: EUR 800000

CPV Classification

79940000 - Collection agency services

Purchaser's Detail

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Tender Details

HUS-Yhtymä (hereinafter HUS or the customer) requests offers for debt collection services. Collection services include the collection of customer invoices, the collection of organizational invoices, the collection of salary receivables, the collection of occupational health receivables and compensation for damages invoicing. The service includes: -Sending payment requests (subscriber sends payment reminders) -Making payment plans and transferring due dates -Checking and maintaining debtor customers' contact information - Notification of the deletion of payment default entries to credit information companies -Checking the debtor's ability to pay and assessing the success/need of legal collection -If necessary, transfer to legal collection and as a technical operator in legal collection functioning - Follow-up - Actions related to debt arrangements -Providing legal services The service provider must have an online service that HUS can use as a subscriber. It is possible to track the subscriber through the online service debt collection orders. Also, reporting and communication between contractual partners mainly takes place via the online service. The service provider must be ready to receive and send collection-related materials in the format specified by the subscriber. The service provider must offer customer service to both the subscriber and debtor customers. HUS emphasizes that the service provider must follow both the law on the collection of receivables and good collection practices in their collection activities. The procurement ensures the administration functionality and organization of services...
Document Type: Contract Notice Reference Number: HUS 001-2026 Contract Type: services Estimated Value: 800000 - EUR Authority Type: ra Doc Title: Perintäpalvelut Dispatch Date: 2026-04-07 Publish Date: 2026-04-08 Submission Date: 2026-05-11

Documents

 Tender Notice