Chiltern Railways - Compass System Replacement Tender - 145652750

Procurement Summary

Country: United Kingdom

Summary: Chiltern Railways - Compass System Replacement

Deadline: 17 Sep 2026

Posting Date: 22 Jul 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 145652750

Document Ref. No.:

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

CPV Classification

48000000 - Software package and information systems
72222300 - Information technology services
72250000 - System and support services
72263000 - Software implementation services

Purchaser's Detail

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Tender Details

Chiltern Railways is undertaking preliminary market engagement in relation to the potential procurement of one or more software solutions to replace its existing Compass system, which is due to become unsupported from December 2027. The anticipated requirement comprises three principal areas: Operational event and incident logging; Delay monitoring, analysis and reporting, including the receipt and processing of train performance data from Network Rail's TRUST system; and Performance action logging and tracking. Chiltern is seeking to understand whether these requirements are best delivered through a single end-to-end solution, separate modules or specialist systems integrated with one another. The outcome of this market engagement will help determine whether any future procurement is undertaken as a single contract, separate lots or separate procurement exercises. The anticipated scope of supply may include: Software licensing or subscription services; System hosting; Implementation, configuration and any required development; Migration of current and historical data from Compass; Integration with Chiltern and external systems, including TRUST; Testing and user acceptance support; Training and change-management support; Ongoing technical support, maintenance and system updates; and Backup, business continuity and disaster-recovery arrangements. The current system has approximately 329 named users. All 329 users have access to the Events module, approximately 289 have access ...

Documents

 Tender Notice