Procurement Summary
Country: Chile
Summary: Chile Tax Administration Perception Survey
Deadline: 15 Jul 2026
Posting Date: 01 Jul 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 144312658
Document Ref. No.: 619-9-LE26
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
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Products or services: Sample surveys The Secretariat and General Administration of the Ministry of Finance hereinafter, and without distinction the “Ministry” or the “Undersecretary”, requires hiring the services of an external company specialized in the conducting opinion polls, to prepare and execute an annual survey of users of the Internal Revenue Service, for the years 2026 to 2028 called “Perception Survey Service of the Chilean Tax Administration”, as stated specified in these Bases. The purpose of the Survey is to know the opinion and perception of taxpayers, considering their geographical location, segment and other relevant factors, as well as their vision of the Chilean Tax Administration. -Internal Revenue Service- and their degree of knowledge and compliance with tax obligations. For these purposes, elements such as the perception of the quality of care and the simplicity or complexity of the procedures for the procedure will be considered. compliance with tax obligations, satisfaction with service channels, performance in inspection, to determine the framework of tax certainty, as well as aspects of tax morale, to know the importance they give it to the use of taxes, among other factors that affect the willingness to comply with tax obligations. To achieve the stated objective, the efforts of both the Undersecretariat and the Internal Revenue Service and the successful bidder, with the purpose that the content of the Survey allows obtaining sufficient information for the adoption of measures, which allow progress in the quality of the service and with a focus on promoting knowledge and compliance with obligations. taxes.
Documents
Tender Notice