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Chat Bot Solution Tender in Bahrain - 146442599

The SOCIAL INSURANCE ORGANIZATION has issued a Tender notice for the procurement of a Chat Bot Solution in the Bahrain. This Tender notice was published on 02 Aug 2026 and is scheduled to close on 23 Aug 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 146442599, while the tender notice number is 3/2026/SIO (07-2026) and Registering on the platform.

Procurement Summary

Country: Bahrain

Summary: Chat Bot Solution

Deadline: 23 Aug 2026

Posting Date: 02 Aug 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 146442599

Document Ref. No.: 3/2026/SIO (07-2026)

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

Purchaser's Detail

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Tender Details

This tender aims to engage a qualified and experienced vendor for the supply, implementation, and operation of an AI-powered chatbot solution for the Social Insurance Organization (SIO), as part of its digital transformation initiatives and efforts to enhance service delivery. The scope includes the provision of a comprehensive multilingual chatbot capable of handling external user inquiries related to SIO services, regulations, and procedures, while guiding users through service journeys and improving overall accessibility and customer experience. The solution is expected to integrate with existing systems, provide knowledge management capabilities, and offer analytics and reporting tools to monitor performance and user interactions. The project scope further includes implementation, configuration, testing, training, and the provision of ongoing technical support and maintenance services to ensure reliable and efficient system operation in line with required standards
PA Ref Number: 07-2026
Publish Date: Sunday, 02 August 2026

Purchase Before: Tuesday, 18 August 2026

Closing Date: Sunday, 23 August 2026

Opening Date: Monday, 24 August 2026

Is this tender/auction allocated exclusively for SMEs?: No

Documents

Tender Notice

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