Chargeplace Scotland Charge Point Network Operator Services - Single Supplier Framework... Tender

Procurement Summary

Country : United Kingdom

Summary : Chargeplace Scotland Charge Point Network Operator Services - Single Supplier Framework Agreement

Deadline : 24 Dec 2024

Other Information

Notice Type : Tender

TOT Ref.No.: 111224197

Document Ref. No. : DEC519634

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : Refer Document

Purchaser's Detail

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Tender Details

The CPNO will be expected to provide the following basic requirements:i. provision and quality assured operation of a robust and reliable charge point management system, Open Charge Point Protocol (OCPP) compatible with all types of charge point currently installed on the ChargePlace Scotland network;ii. delivery of a service capable of managing tariff collection for over 250 hosts;iii. provision of an active fault management capability including fault reporting and liaison with both host/owners and maintenance contractors;iv. provision and operation of a fully staffed 24/7 customer service facility with capabilities of customer contact via various modes including social media;v. provision and operation of a publically accessible website, providing an interactive, real time status mapping system of the ChargePlace Scotland network;vi. ability to develop and provide interoperability services;vii. provision of a reliable and efficient communications strategy to inform users of the status of the network, and to promote the benefits of the network and electro-mobility to the general public.It is envisaged that the services can be provided remotely at the economic operator-s offices with attendance required on an ad-hoc basis at Transport Scotland-s offices. However, on occasion, the provider may be required to undertake the following duties:i. attend the offices, or other locations within the UK as and when required;ii. attend meetings at Transport Scotland-s main office in Bucha...

Documents

 Tender Notice