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The CITY MANAGER - HR, IT, AND ECONOMIC DEVELOPMENT has issued a Tender notice for the procurement of a Cctv Security Camera Maintenance and Support in the USA. This Tender notice was published on 06 Jan 2026 and is scheduled to close on 27 Jan 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 133159026, while the tender notice number is 2025-RFP-147 and Registering on the platform.
Procurement Summary
Country: USA
Summary: Cctv Security Camera Maintenance and Support
Deadline: 27 Jan 2026
Posting Date: 06 Jan 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 133159026
Document Ref. No.: 2025-RFP-147
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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CCTV Maintenance and SupportThis document establishes the requirements for a Consultant to act as the Citys CCTV Security Camera Maintenance and Support subject matter expert. The Consultant is responsible for the complete lifecycle of all security camera equipment across the Civic Center, Sports Park, Skate Park, and public parks.Compensation for Maintenance activities and City-initiated service requests will be hourly based, charged at the agreed-upon rates for the vendors personnel levels. Projects (e.g., mass camera replacement) are considered outside the base scope and are billed separately.Key Requirements & Support ModelExpertise: The vendor must possess demonstrated knowledge and expertise in the Milestone VMS software platform. They must also support the current Axis Communications cameras and other major camera brands for future transitions.Maintenance: Day-to-day activities, quarterly systems-wide checks, and bi-annual lens cleaning are included. The vendor must obtain explicit approval from City staff prior to performing any repairs.Incident Response: Maximum response time for service requests is the next business day. The system must be configured to immediately alert the vendor if any camera goes offline or if an NVR hard drive fails.Disaster Recovery: The vendor is responsible for quarterly backups of the system configuration and ensuring two years of footage retention.
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