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The THE DUTCH HEALTHCARE AUTHORITY (NZA) has issued a Tender notice for the procurement of a Case System, Dms and Omnichannel Solution in the Netherlands. This Tender notice was published on 03 Sep 2026 and is scheduled to close on 22 Oct 2026, with an estimated Tender value of EUR 200000. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 148455018, while the tender notice number is 608137-2026 and Registering on the platform.
Procurement Summary
Country: Netherlands
Summary: Case System, Dms and Omnichannel Solution
Deadline: 22 Oct 2026
Posting Date: 03 Sep 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 148455018
Document Ref. No.: 608137-2026
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: EUR 200000
CPV Classification
72000000 - IT services: consulting, software development, Internet and supportPurchaser's Detail
Name: Login to see tender_details
Address: Login to see tender_details
Email: Login to see tender_detailsLogin to see details Tender Details Lot 1: Business system Lot 2: Document Management System (DMS) Lot 3: Omnichannel Documents
The NZa wishes to replace the current on-premise environment with a modern, cloud-based and modular information provision based on Software as a Service (SaaS). The continuity of the technical management of the current environment is no longer guaranteed after the expiry of the existing management agreement, which means that timely go-live of the new Solution is necessary for the continuity of the NZa's business-critical, primary processes. The desired Solution consists of three related, yet separate parcels: a Case System, a Document Management System (DMS) with Record Management functionality, and an omnichannel solution for bundling customer contact. With this, the NZa wants to work case-oriented, support file creation, archiving and customer contact via multiple channels in a clear and structured manner, with a sustainably accessible and reliable information management that is tailored to the processing of sensitive personal data. The core of this tender is the new case system, with which the NZa works case-oriented. See documents When treating...
Document Type: Contract Notice
Reference Number: 74fedf67-d622-40b1-8ffd-2440294ea585
Contract Type: services
Estimated Value: 200000 - EUR
Authority Type: body-pl-cga
Doc Title: Zaaksysteem, DMS en Omnichannel Oplossing
Dispatch Date: 2026-09-01
Publish Date: 2026-09-03
Submission Date: 2026-10-22
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