The HUMAN RESOURCES PROFESSIONALS ASSOCIATION (HRPA) has issued a Tender notice for the procurement of a Case Management System in the Canada. This Tender notice was published on 10 Jan 2026 and is scheduled to close on 23 Jan 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 133443064, while the tender notice number is 19 and Registering on the platform.

Expired Tender

Procurement Summary

Country: Canada

Summary: Case Management System

Deadline: 23 Jan 2026

Posting Date: 10 Jan 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 133443064

Document Ref. No.: 19

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

Purchaser's Detail

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Tender Details

As a core component of its statutory mandate, the HRPA regulates and oversees the professional conduct of its registrants, including members, students, and registered firms, by enforcing compliance with the Rules of Professional Conduct and applicable standards of practice.Where a registrant is alleged to have failed to meet these professional obligations, an official complaint may be submitted to HRPA. The effective administration of the complaints process requires a secure, reliable, and comprehensive case management system to support HRPA in fulfilling its regulatory mandate and to ensure that complaints are managed in a manner that is fair, consistent, timely, and procedurally sound.HRPA is seeking a complete case management system to encompass the complaints process from start to finish with the ability to build appeals into this, along with being compliant with Ontario Privacy Laws as well as AODA for the UX.The RFQ should include the budget (including setup fees and ongoing costs in CAD), timeline to implement and ability to demonstrate the system if shortlisted.
Solicitation Type : RFQ - Request for Quote (Informal) Reference Number : 0000311141 Location : Canada, Ontario, Toronto Delivery Point : Toronto Purchase Type : Duration: 5 years Option: Up to 5 years to start then will evaluate Description : As a core component of its statutory mandate, the HRPA regulates and oversees the professional conduct of its registrants, including members, students, and registered firms, by enforcing compliance with the Rules of Professional Conduct and applicable standards of practice.Where a registrant is alleged to have failed to meet these professional obligations, an official complaint may be submitted to HRPA. The effective administration of the complaints process requires a secure, reliable, and comprehensive case management system to support HRPA in fulfilling its regulatory mandate and to ensure that complaints are managed in a manner that is fair, consistent, timely, and procedurally sound.HRPA is seeking a complete case management system to encompass the complaints process from start to finish with the ability to build appeals into this, along with being compliant with Ontario Privacy Laws as well as AODA for the UX.The RFQ should include the budget (including setup fees and ongoing costs in CAD), timeline to implement and ability to demonstrate the system if shortlisted.

Documents

 Tender Notice


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