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Call Center/2024. Tender, Hungary - 99161907

NATIONAL TOLL PAYMENT SERVICE PRIVATE LIMITED COMPANY has floated a tender for Call Center/2024.. The project location is Hungary and the tender is closing on 19 Apr 2024. The tender notice number is 171937-2024, while the TOT Ref Number is 99161907. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.

Procurement Summary

Country : Hungary

Summary : Call Center/2024.

Deadline : 19 Apr 2024

Other Information

Notice Type : Tender

TOT Ref.No.: 99161907

Document Ref. No. : 171937-2024

Competition : ICB

Financier : Self Financed

Purchaser Ownership : Public

Tender Value : Refer Document

Purchaser's Detail

Purchaser : NATIONAL TOLL PAYMENT SERVICE PRIVATE LIMITED COMPANY
Address: Vaci Ut 45/B.
Town: Budapest
NUTS-Code: HU110
Postal Code: 1134
Attn: Kulcsar Szilard
Phone: 36 14368202
Fax: 361 4368370
Hungary
Email :kulcsar.szilard@nemzetiutdij.hu
URL :https://www.nemzetiutdij.hu

Tender Details

The tasks of the successful tenderer, as defined in the public procurement technical description:

(A) Introduction of call center and audio recording system,

(B) Monthly operation of the introduced call center and audio recording system for a fixed period of 36 months,

(C) The introduced call center and audio recording system youperformance of ad hoc development tasks based on the ad hoc orders of the Bidder.must be provided at its registered office in Denkori (the applicant's registered office on the day of the invitation to tender is 1134 Budapest, Vaci ut 45/B.).will be conducted (audio recording).

The detailed description of the tasks to be performed by the winning tenderer is contained in the public procurement technical description.

Call center/2024.

BT-24 field II.1.4. the tasks according to subsection must be performed in the following quantities: the framework contract 36 months

(A) Implementation of call center and voice recording system - 1 unit,

(B) Monthly operation of the introduced call center system - 9, 720, 000 operator minutes,

Monthly operation, support and error correction of the introduced Voice Recording system per administrative window - 1, 368 piece,

(C) The introduced cal...
Document Type: Contract Notice
Reference Number: EKR000405492024
Contract Type: services
Authority Type: body-pl
Doc Title: Call Center/2024.
Dispatch Date: 2024-03-19
Publish Date: 2024-03-21
Submission Date: 2024-04-19