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LE - CUSTOMER SERVICE has floated a tender for Call Center Integrated Voice Response (Ivr) System for Lakeland Electriclast Updated By Addendum #2 On Apr 6, 2024 1:33 Am. The project location is USA and the tender is closing on 25 Apr 2024. The tender notice number is 2024-RFP-220, while the TOT Ref Number is 100335495. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : USA
Summary : Call Center Integrated Voice Response (Ivr) System for Lakeland Electriclast Updated By Addendum #2 On Apr 6, 2024 1:33 Am
Deadline : 25 Apr 2024
Other Information
Notice Type : Tender
TOT Ref.No.: 100335495
Document Ref. No. : 2024-RFP-220
Competition : ICB
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
Purchaser : LE - CUSTOMER SERVICE
Address_1 : 1140 E. Parker Street
City : Lakeland
CountryCode : US
State : FL
ZipCode : 33801
PhoneCountry : 1
Phone : (863)834-6780
USA
Tender Details
The City of Lakeland, through its municipally owned electric utility Lakeland Electric (LE), is seeking proposals to have a vendor supply an Integrated Voice Response system for use in our Customer Service Division. The system will allow customers to access and interact with their Lakeland Electric accounts in real time thorough the IVR consistent with the Deliverables noted below.
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