Call and Contact Center Service Period 2027-2028 Tender - 145157381

The NATIONAL BOARD OF SCHOOL AID AND SCHOLARSHIP has issued a Tender notice for the procurement of a Call and Contact Center Service Period 2027-2028 in the Chile. This Tender notice was published on 15 Jul 2026 and is scheduled to close on 17 Aug 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 145157381, while the tender notice number is 85-23-LR26 and Registering on the platform.

Expired Tender

Procurement Summary

Country: Chile

Summary: Call and Contact Center Service Period 2027-2028

Deadline: 17 Aug 2026

Posting Date: 15 Jul 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 145157381

Document Ref. No.: 85-23-LR26

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

Purchaser's Detail

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Tender Details

Products or services: Call center help desk Have Call Center and Contact Center services in accordance with the technical specifications established in these bidding rules, both in relation to human resources and software or platforms necessary to implement each of these services. This will achieve timely delivery of attention to all telephone calls, contacts on social networks, chat platforms, both automatic and managed by agents, received from users and their families, regarding the benefits provided by the National Board of School Aid and Scholarships, making the resolution and/or referral according to the protocols established by JUNAEB, in the event that the requirement warrants it.

Documents

 Tender Notice


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