Procurement Summary
Country: Chile
Summary: Call and Contact Center Service Period 2027-2028
Deadline: 17 Aug 2026
Posting Date: 15 Jul 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 145157381
Document Ref. No.: 85-23-LR26
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
Name: Login to see tender_details
Address: Login to see tender_details
Email: Login to see tender_detailsLogin to see details
Tender Details
Products or services: Call center help desk Have Call Center and Contact Center services in accordance with the technical specifications established in these bidding rules, both in relation to human resources and software or platforms necessary to implement each of these services. This will achieve timely delivery of attention to all telephone calls, contacts on social networks, chat platforms, both automatic and managed by agents, received from users and their families, regarding the benefits provided by the National Board of School Aid and Scholarships, making the resolution and/or referral according to the protocols established by JUNAEB, in the event that the requirement warrants it.
Documents
Tender Notice