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The POST OFFICE LIMITED has issued a Tender notice for the procurement of a Branch Hub Servicenow in the United Kingdom. This Tender notice was published on 27 May 2026 and is scheduled to close on 11 Jul 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 142137693, while the tender notice number is and Registering on the platform.
Procurement Summary
Country: United Kingdom
Summary: Branch Hub Servicenow
Deadline: 11 Jul 2026
Posting Date: 27 May 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 142137693
Document Ref. No.:
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
CPV Classification
72000000 - IT services: consulting, software development, Internet and supportPurchaser's Detail
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Login to see detailsTender Details
Branch Hub ServiceNow is a portal delivered within the Customer Service Management (CSM) module and supports a large user base of approximately 43, 000 active Branch users across our 11500 Branches. It provides a range of capabilities focused on process and workflow management, knowledge access, information and insights, and communication. The platform is designed to enable efficient service delivery and improved user engagement across these core functional areas. The future supplier will be required to provide ServiceNow-certified professionals across key roles, including solution architecture, development, testing, business analysis, and Scrum Master responsibilities. These resources will operate within a dedicated squad aligned to DevOps principles, supporting the CSM platform through incident, problem, and change management, as well as platform maintenance and the agile delivery of business demand.
Notice identifier : 2026/S 000-049458
CPV classifications: 72000000 - IT services: consulting, software development, Internet and support
[Disclaimer: For this notice no specific deadline was given hence we have added 45 Days from the date of posting]
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