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Bdb Call Centre Operations Tender in Bahrain - 71455342

The BAHRAIN DEVELOPMENT BANK B.S.C. (C) has issued a Tender notice for the procurement of a Bdb Call Centre Operations in the Bahrain. This Tender notice was published on 09 Sep 2022 and is scheduled to close on 25 Sep 2022, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 71455342, while the tender notice number is 9/2022/BDB (IN/BDB/2022/09) and Registering on the platform.

Procurement Summary

Country: Bahrain

Summary: Bdb Call Centre Operations

Deadline: 25 Sep 2022

Posting Date: 09 Sep 2022

Other Information

Notice Type: Tender

TOT Ref.No.: 71455342

Document Ref. No.: 9/2022/BDB (IN/BDB/2022/09)

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

CPV Classification

79512000 - Call centre

Purchaser's Detail

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Tender Details

Description : To outsource Contact Center services for the Bank to cover SME and Corporate Banking requirements through 2 dedicated agents covering an 8 hour shift for five days a week. The objective is for the bank to provide a quality customer experience by promptly handling customer inquiries or requests and proactively following up with the customers on their requests and other requirements from the bank.
General
Submission Ending Date/Time : Sunday, 25 September 2022
Value : BD 15
Initial Bond : BD 500
Publish Date : Thursday, 08 September 2022
Opening Date: Monday, 26 September 2022

Documents

Tender Notice

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