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BAHRAIN DEVELOPMENT BANK B.S.C. (C) has floated a tender for Bdb Call Centre Operations. The project location is Bahrain and the tender is closing on 25 Sep 2022. The tender notice number is 9/2022/BDB (IN/BDB/2022/09), while the TOT Ref Number is 71455342. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : Bahrain
Summary : Bdb Call Centre Operations
Deadline : 25 Sep 2022
Other Information
Notice Type : Tender
TOT Ref.No.: 71455342
Document Ref. No. : 9/2022/BDB (IN/BDB/2022/09)
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
Description : To outsource Contact Center services for the Bank to cover SME and Corporate Banking requirements through 2 dedicated agents covering an 8 hour shift for five days a week. The objective is for the bank to provide a quality customer experience by promptly handling customer inquiries or requests and proactively following up with the customers on their requests and other requirements from the bank.
General
Submission Ending Date/Time : Sunday, 25 September 2022
Value : BD 15
Initial Bond : BD 500
Publish Date : Thursday, 08 September 2022
Opening Date: Monday, 26 September 2022
Documents
Procurement Documents for Bahrain
Access a comprehensive library of standard procurement documents specific to Bahrain. Here, you'll find all the essential forms, guidelines, and templates required for tender applications and submissions in Bahrain
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