Procurement Summary
Country: USA
Summary: Automated Support Agents (Ai Chatbots) and Related Solutions & Services
Deadline: 13 Jul 2026
Posting Date: 13 Jun 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 143250766
Document Ref. No.: 260218
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Login to see detailsTender Details
The City of Tucson is seeking proposals from qualified vendors to deliver an AI-powered service automation solution that reduces the burden of high-volume, routine interactions on city staff while improving the speed and quality of service for residents and internal users alike.The Citys goal is to establish a single, enterprise-grade platform capable of handling interactions across multiple channels, completing transactions on behalf of users, integrating with existing city systems, and expanding to serve additional departments over time.Vendors are encouraged to propose solutions that reflect the full scope of what modern service automation can deliver, not simply what has been done before.
Documents
Tender Notice