Alarm Receiving Centre Call Handling System Tender - 146960223

The NORTH HERTFORDSHIRE DISTRICT COUNCIL has issued a Tender notice for the procurement of a Alarm Receiving Centre Call Handling System in the United Kingdom. This Tender notice was published on 11 Aug 2026 and is scheduled to close on 02 Oct 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 146960223, while the tender notice number is NHDC01127329 and Registering on the platform.

Expired Tender

Procurement Summary

Country: United Kingdom

Summary: Alarm Receiving Centre Call Handling System

Deadline: 02 Oct 2026

Posting Date: 11 Aug 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 146960223

Document Ref. No.: NHDC01127329

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

CPV Classification

48100000 - Industry specific software package
72253200 - Systems support services
72267100 - Maintenance of information technology software
79711000 - Alarm-monitoring services

Purchaser's Detail

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Tender Details

This is the pre-qualification stage of a two stage process, for the procurement of a replacement Alarm Receiving Centre (ARC) platform supporting the Herts Careline service. North Hertfordshire District Council (NHDC) has previously undertaken Preliminary Market Engagement to inform this procurement. The ARC forms a critical component of the Council-s telecare infrastructure, providing 24/7 monitoring and response capability for vulnerable residents and partner organisations. The current platform is approaching technical and contractual end of life and requires replacement with a modern, secure and resilient solution capable of supporting both legacy analogue alarm traffic and the transition to digital telecare technologies. NHDC uses an E-Tendering system (In-Tend) for all procurement activities. Suppliers must submit their responses via the Supply Hertfordshire Portal at: Supply Hertfordshire Electronic Tendering Site - Home - You must be registered on the portal to submit a response. - If already registered, use your existing username and password. - A password reminder link is available on the homepage if required. For technical difficulties, please contact the In-Tend Helpdesk at 0845 557 8079 or [email protected]
Notice identifier : 2026/S 000-075832
CPV classifications: 48100000 - Industry specific software package72253200 - Systems support services72267100 - Maintenance of information technology software79711000 - Alarm-monitoring services

Documents

 Tender Notice


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