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The AIRPORT ZÜRICH AG - CENTRAL PURCHASING has issued a Tender notice for the procurement of a Ai Voice Agent in the Switzerland. This Tender notice was published on 17 Aug 2026 and is scheduled to close on 28 Sep 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 147354454, while the tender notice number is 42519-01 and Registering on the platform.
Procurement Summary
Country: Switzerland
Summary: Ai Voice Agent
Deadline: 28 Sep 2026
Posting Date: 17 Aug 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 147354454
Document Ref. No.: 42519-01
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
CPV Classification
48100000 - Industry specific software packagePurchaser's Detail
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Login to see detailsTender Details
The aim of the procurement is to introduce an AI-based voice agent solution that automates publicly available routine and standard queries, answers them around the clock and in multiple languages, as well as complex, sensitive or security-related concerns to employees of the Customer Contact Center. This is intended to increase service quality and efficiency, improve accessibility and specifically relieve employees. Main CPV: 48100000 Industry-specific software package
Date of execution: 01.01. – 31.05.2027 Contract duration: 01.01.2027 – 31.05.2032 Round of questions 1, Submit by: 04.09.2026 Submission of tender: 28.09.2026, 12:00 Tender valid until: 360 days after submission deadline
Documents
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Refer Document
Procurement Documents for Switzerland
Access a comprehensive library of standard procurement documents specific to Switzerland. Here, you'll find all the essential forms, guidelines, and templates required for tender applications and submissions in Switzerland
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