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After-Hours Emergency (AHE) Call Answering Tender in USA - 140656603

The COMMISSION FOR THE DEAF AND HARD OF HEARING has issued a Tender notice for the procurement of a After-Hours Emergency (AHE) Call Answering and Message Processing Service in the USA. This Tender notice was published on 05 May 2026 and is scheduled to close on 26 May 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 140656603, while the tender notice number is BD-26-1067-MCD01-MCD01-128935 and Registering on the platform.

Procurement Summary

Country: USA

Summary: After-Hours Emergency (AHE) Call Answering and Message Processing Service

Deadline: 26 May 2026

Posting Date: 05 May 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 140656603

Document Ref. No.: BD-26-1067-MCD01-MCD01-128935

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

Purchaser's Detail

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Tender Details

Bulletin Desc: MCDHH seeks a Call Answering and Message Processing Service to accept and process calls for its After-Hours Emergency Service primarily but not exclusively outside of Commonwealth business hours to connect individuals (Deaf, oral deaf, deafblind, hard of hearing) experiencing emergencies with individuals providing language access services. Contract has one year and 5 one-year renewal options.
Bid Number: BD-26-1067-MCD01-MCD01-128935

Bid Opening Date : 05/26/2026 02:00:00 PM

Location: MCD01 - Main Address Fiscal Year 26 Type Code NS - Non-Statewide Solicitation Allow Electronic Quote Yes Alternate Id RFR 26-15-MCD Required Date Available Date 05/04/2026 121224 PM Info Contact Jane Sokol Shulman; [email protected]; 617-740-1600 Bid Type OPEN Informal Bid Flag No Purchase Method Blanket Begin Date 07/01/2026 End Date 06/30/2027 Pre Bid Conference N/A. However, Q&A Forum is offered. Responses will be posted online no later than Wednesday, May 20, 2026, at 300pm Eastern. Bulletin Desc MCDHH seeks a Call Answering and Message Processing Service to accept and process calls for its After-Hours Emergency Service primarily but not exclusively outside of Commonwealth business hours to connect individuals (Deaf, oral deaf, deafblind, hard of hearing) experiencing emergencies with individuals providing language access services. Contract has one year and 5 one-year renewal options. Ship-to Address Commission for the Deaf and Hard of Hearing40 Broad Street, 4th FloorBoston, MA 02109USEmail [email protected] (617) 740-1600 Bill-to Address Commission for the Deaf and Hard of Hearing40 Broad Street, 4th FloorBoston, MA 02109USEmail [email protected] (617) 740-1600 Print Format File Attachments RFR 26-15-MCD After-Hours Call Answering and Message Processing Service.docx Form Attachments Required Quote Attachments Desired Attachment Name Description

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