Procurement Summary
Country : Bahrain
Summary : Administrating The Airport Survey Quality (asq) At Bahrain International Airport
Deadline : 27 Feb 2022
Other Information
Notice Type : Tender
TOT Ref.No.: 62132734
Document Ref. No. : 38/2022/BTB (RFP/BAC/2021/63)
Financier : Self Financed
Purchaser Ownership : -
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
Tender discription :BAC through this RFP is seeking proposals from bidders for administering and conducting The Airport Survey Quality ”ASQ” for arrivals and departures, which is a customer satisfaction measurement and benchmarking service provided by ACI providing participating Airports with data, management information and insights into the average passenger-s experience at an airport. BAC has provided in this RFP the specifications required and the Successful Bidder is expected to carry out these surveys and the administration works related to it for a period of 12 quarters (3 years). The surveys will be conducted online via tablets in multiple languages. The Successful Bidder should ensure that fieldwork agents are able to converse in a least three languages (Arabic, English and Hindi). The Successful Bidder should ensure that all surveys are done based on the sample plan provided and agreed on prior each quarter. This RFP should be read carefully, and all requirements should be clearly met.
P.A. Ref. No. : RFP/BAC/2021/63
Invitation Method : Public ( International)
Tender Published Date : 13-01-2022
Contract Duration : 12 Quarter
Tender Process Type : Single Envelope
Initial Bond Validity Expiry Date : 26-08-2022 13:30
Documents
Tender Notice