Procurement Summary
Country: Finland
Summary: Acquisition of Software Robotics Raas Service and Expert Service for Apartments in the City of Helsinki
Deadline: 23 Jun 2026
Posting Date: 10 Jun 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 142980273
Document Ref. No.: 616971
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
Purchaser's Detail
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Tender Details
Helsingin kaupungin asunnot Oy is requesting offers regarding software robotics RaaS service and expert service. The goal is to implement the robotics operating environment and professional services. Heka has about 54, 000 apartments, where 92, 000 people from Helsinki live. Heka uses software robots for, among other things, creating water bills for residents, setting up targets and collection reminders. In these, manual work has been replaced with robotics solutions. In the future, we want to expand the use of robots. Heka's intention is to move to a service model for robotics, where robotics is produced on the RaaS principle, which enables scalability, cost efficiency and a clearer control. In the future model, the service provider is responsible for both technical and administrative requirements. The goal is that the price of the service includes unlimited simultaneous use of robots without separate license restrictions. More detailed information about the service, see the service description (appendix 01). The value of the purchase is about 200, 000 euros in four years. The duration of the fixed-term procurement contract is two years, after which the contract continues indefinitely. The object of the procurement is described in more detail with the tender request attachments.
Published: 09/06/2026 Deadline for submitting questions: 15/06/2026 Deadline for tenders: 23/06/2026
Documents
Tender Notice