Acquisition, Implementation and Maintenance Tender - 134401437

Procurement Summary

Country: France

Summary: Acquisition, Implementation and Maintenance of a Customer Relationship Management Software Solution for Centrale Lyon

Deadline: 04 Mar 2026

Posting Date: 26 Jan 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 134401437

Document Ref. No.: 26-8344

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

Purchaser's Detail

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Tender Details

This contract concerns the deployment (acquisition, implementation and maintenance) of a Customer Relationship Management software solution in Centrale Lyon's existing information system. The expected service includes: â†- Initial service concerning the apprenticeship tax: - The acquisition of the customer relationship management software solution; - Implementation including configuration and integration into the existing Information System - Deployment to users via a plan training; - Third-party application maintenance (including corrective and preventive maintenance) for 4 years (renewable 3 times 3 years) â†- Additional services: for the implementation of other business functionalities (Continuing Training, Sponsorship, Business Relations (except apprenticeship tax provided for in initial service), International Relations and Research Valorization, etc.) requiring a tailor-made definition of future services to be carried out. They will be subject to subsequent markets. See CCTP

Documents

 Tender Notice