Procurement Summary
Country: Finland
Summary: Acquisition of an Electronic Appointment Booking System for Social Security Services
Deadline: 19 Oct 2026
Posting Date: 21 Sep 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 149558804
Document Ref. No.: IUHVADNO-2026-1658
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
CPV Classification
48000000 - Software package and information systems
72000000 - IT services: consulting, software development, Internet and support
Purchaser's Detail
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Tender Details
The object of the acquisition is the resident's electronic appointment booking software service (later Software Service). The software service enables users of the service to reserve, cancel, transfer and confirm appointments, as well as review booked appointments (incl. dealing on behalf of them) in accordance with national developments. The comprehensive services of the appointment booking system will be expanded in the Itä-Uusimaa welfare area to primary health care, oral health care and social care. In the Itä-Uusimaa welfare area, electronic appointment booking has been used in limited services, but now that the area has switched to using only one supplier's customer and patient information system (Tieto / Lifecare), the service is to be expanded. in health care as well as in social care. Electronic appointment booking is intended to free up professionals' time from the phone, as well as streamline the customer's dealings, when the appointment can be booked regardless of time and place. The estimated value of the purchase without VAT for the contract period, calculated in accordance with the Procurement Act, including software service, commissioning, expert service...
Published: 20/09/2026
Deadline for submitting questions: 02/10/2026
Deadline for tenders: 19/10/2026
Documents
Tender Notice