Procurement Summary
Country: Finland
Summary: Acquisition of a Contact Management System (Saas)
Deadline: 28 Apr 2026
Posting Date: 27 Mar 2026
Other Information
Notice Type: Tender
TOT Ref.No.: 138568690
Document Ref. No.: 213939-2026
Competition: ICB
Financier: Self Financed
Purchaser Ownership: Public
Tender Value: Refer Document
CPV Classification
72000000 - IT services: consulting, software development, Internet and support
48000000 - Software package and information systems
48512000 - Interactive voice response software package
72200000 - Software programming and consultancy services
72212000 - Programming services of application software
72212512 - Interactive voice response software development services
72220000 - Systems and technical consultancy services
72227000 - Software integration consultancy services
72250000 - System and support services
72260000 - Software-related services
Purchaser's Detail
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Login to see detailsTender Details
The object of the acquisition is the contact management system of Pirkanmaa Jatehuolto Oy (later "PJhoy") as a SaaS solution as defined in the request for tender and its attachments. OPTIONS The following options are included in the acquisition object: - Mandatory option: Test environment - Optional option 1: Mass text messages - Voluntary option 2: Automated reception of voice orders The options are described in more detail in the attachments of the request for tender. The procurement unit (PJHoy) will decide later separately for each option whether to use that option. The object of the procurement is described in more detail in the tender request and its attachments. CONTRACT PERIOD This is an indefinite contract. See appendix "PJHOY_kontaktienhaltningarjestelje_agreement", section 27. The expected value of the procurement is 595, 000 - 640, 000 euros (VAT 0%) / 48 months including options. Acquisition of a contact management system (SaaS) The object of the acquisition is Pirkanmaa Jatehuolto Oy's (later "PJhoy") contact management system as a SaaS solution as defined in the tender request and its attachments. OPTIONS The following options are included in the acquisition object: - Mandatory option: Test environment - Voluntary option 1: Mass text messages - Voluntary option 2: Automated reception of voice orders The options are described in more detail in the attachments of the request for quotation. The procurement unit (PJHoy) will decide later separately for each option whether to use that option. The object of the procurement is described in more detail in the tender request and its attachments. CONTRACT PERIOD Ky...
Document Type: Contract Notice
Reference Number: 603576
Contract Type: services
Authority Type: pub-undert-ra
Doc Title: Kontaktienhallintajarjestelman hankinta (SaaS)
Dispatch Date: 2026-03-25
Publish Date: 2026-03-27
Submission Date: 2026-04-28
Documents
Tender Notice