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Acquisition of a Contact Management System (Saas) Tender - 138568690

The PIRKANMAA JATEHUOLTO OY has issued a Tender notice for the procurement of a Acquisition of a Contact Management System (Saas) in the Finland. This Tender notice was published on 27 Mar 2026 and is scheduled to close on 28 Apr 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 138568690, while the tender notice number is 213939-2026 and Registering on the platform.

Expired Tender

Procurement Summary

Country: Finland

Summary: Acquisition of a Contact Management System (Saas)

Deadline: 28 Apr 2026

Posting Date: 27 Mar 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 138568690

Document Ref. No.: 213939-2026

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

CPV Classification

72000000 - IT services: consulting, software development, Internet and support
48000000 - Software package and information systems
48512000 - Interactive voice response software package
72200000 - Software programming and consultancy services
72212000 - Programming services of application software
72212512 - Interactive voice response software development services
72220000 - Systems and technical consultancy services
72227000 - Software integration consultancy services
72250000 - System and support services
72260000 - Software-related services

Purchaser's Detail

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Tender Details

The object of the acquisition is the contact management system of Pirkanmaa Jatehuolto Oy (later "PJhoy") as a SaaS solution as defined in the request for tender and its attachments. OPTIONS The following options are included in the acquisition object: - Mandatory option: Test environment - Optional option 1: Mass text messages - Voluntary option 2: Automated reception of voice orders The options are described in more detail in the attachments of the request for tender. The procurement unit (PJHoy) will decide later separately for each option whether to use that option. The object of the procurement is described in more detail in the tender request and its attachments. CONTRACT PERIOD This is an indefinite contract. See appendix "PJHOY_kontaktienhaltningarjestelje_agreement", section 27. The expected value of the procurement is 595, 000 - 640, 000 euros (VAT 0%) / 48 months including options. Acquisition of a contact management system (SaaS) The object of the acquisition is Pirkanmaa Jatehuolto Oy's (later "PJhoy") contact management system as a SaaS solution as defined in the tender request and its attachments. OPTIONS The following options are included in the acquisition object: - Mandatory option: Test environment - Voluntary option 1: Mass text messages - Voluntary option 2: Automated reception of voice orders The options are described in more detail in the attachments of the request for quotation. The procurement unit (PJHoy) will decide later separately for each option whether to use that option. The object of the procurement is described in more detail in the tender request and its attachments. CONTRACT PERIOD Ky...
Document Type: Contract Notice

Reference Number: 603576

Contract Type: services

Authority Type: pub-undert-ra

Doc Title: Kontaktienhallintajarjestelman hankinta (SaaS)

Dispatch Date: 2026-03-25

Publish Date: 2026-03-27

Submission Date: 2026-04-28

Documents

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