The FSSA MENTAL HEALTH & ADDICTION has issued a Tender notice for the procurement of a 988 Contact Center Crm Software in the USA. This Tender notice was published on 04 Feb 2026 and is scheduled to close on 12 Feb 2026, with an estimated Tender value of Refer Document. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 134994075, while the tender notice number is 004100000085803 and Registering on the platform.

Expired Tender

Procurement Summary

Country: USA

Summary: 988 Contact Center Crm Software

Deadline: 12 Feb 2026

Posting Date: 04 Feb 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 134994075

Document Ref. No.: 004100000085803

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

Purchaser's Detail

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Tender Details

The purpose of the RFP is to secure a vendor to provide and implement a 988 Crisis Call Center Data Platform (also referred to herein as “the Future System”) for the Indiana Family and Social Services Administration (FSSA) Division of Mental Health and Addiction (DMHA). DMHA requires a standardized crisis data platform across the public behavioral health system capable of tracking, managing, and analyzing crisis services calls to connect individual with necessary crisis services.
Closing Date:2026-02-12

Documents

 Tender Notice

004100000085803.zip


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