9191 Internal Communications Platform Tender in Ireland - 147435779

Procurement Summary

Country: Ireland

Summary: 9191 Internal Communications Platform

Deadline: 14 Sep 2026

Posting Date: 18 Aug 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 147435779

Document Ref. No.: 570451-2026

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: EUR 850000

CPV Classification

72000000 - IT services: consulting, software development, Internet and support
48000000 - Software package and information systems
48100000 - Industry specific software package
48300000 - Document creation, drawing, imaging, scheduling and productivity software package
48500000 - Communication and multimedia software package
48700000 - Software package utilities
48900000 - Miscellaneous software package and computer systems
48600000 - Database and operating software package
48400000 - Business transaction and personal business software package

Purchaser's Detail

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Tender Details

9191 INTERNAL COMMUNICATIONS PLATFORM
Iarnród Éireann (IÉ) seeks an established and proven high availability mobile-first internal communications platform, delivered as a fully managed SaaS service, to support a geographically dispersed workforce of approximately 5, 200-8, 000 employees. The solution must be cloud-hosted within the EEA/UK, integrate with Microsoft 365 and enterprise identity systems, support secure authentication, and comply with applicable Irish and EU legislative and regulatory requirements, including data protection, AI, privacy and information security obligations. Suppliers must demonstrate experience delivering, operating, and supporting similar employee communications platforms at comparable scale, including implementation, integration, training, ongoing support, and service management. The solution should support effective employee communications, engagement, audience targeting, and a consistent branded user experience across mobile and web channels. This procurement will establish a long-term contract for the provision, configuration, operation, maintenance, and support of the platform. Suppliers must provide a managed service offering including implementation, configuration, training, support, service management, and documented service levels.
Doc Title: 9191 INTERNAL COMMUNICATIONS PLATFORM
Contract Type: services
Document Type: Contract Notice

Contract Type: services

Estimated Value: 850000 - EUR

Authority Type: pub-undert

Doc Title: 9191 INTERNAL COMMUNICATIONS PLATFORM

Dispatch Date: 2026-08-14

Publish Date: 2026-08-18

Submission Date: 2026-09-14

Documents

 Tender Notice