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72260000-5 Software-Related Services Tender in Ukraine - 138001361

The STATE INSTITUTION "GOVERNMENT CONTACT CENTER" has issued a Tender notice for the procurement of a 72260000-5 Software-Related Services (Implementation, Integration and Configuration Services of the Automated Feedback Module, Interaction of the Crm System with the Electronic... in the Ukraine. This Tender notice was published on 18 Mar 2026 and is scheduled to close on 24 Mar 2026, with an estimated Tender value of UAH 2100000. Interested bidders can access detailed Tender information, eligibility criteria, and complete bidding documents by referencing TOT Ref No. 138001361, while the tender notice number is UA-2026-03-16-008511-a and Registering on the platform.

Expired Tender

Procurement Summary

Country: Ukraine

Summary: 72260000-5 Software-Related Services (Implementation, Integration and Configuration Services of the Automated Feedback Module, Interaction of the Crm System with the Electronic...

Deadline: 24 Mar 2026

Posting Date: 18 Mar 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 138001361

Document Ref. No.: UA-2026-03-16-008511-a

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: UAH 2100000

CPV Classification

72260000 - Software-related services

Purchaser's Detail

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Tender Details

72260000-5 Services related to software (services for the implementation, integration and configuration of the automated feedback module, the interaction of the CRM system with the electronic document management system and the automation of internal processes Government contact center) Type of procurement: services Classifier and its corresponding code: DK 021:2015: 72260000-5 — Services related to software Qualification criteria of the procurement procedure Latest edition Information about subcontractors/co-contractors Grounds for refusal to participate in the procurement procedure Last editionHistory of changes 1. Having influence on the customer's decision-making 2. Committing corruption offenses 3. Committing economic offenses 4. Committing criminal offenses 5. Presence of connection of the participant with other participants of the procedure or the customer 6. Violation of a bankruptcy case 8. Committing offenses related to the application of sanctions 9. Committing offenses related to the use child labor or any forms of human trafficking 11. The presence of unfulfilled obligations under a previously concluded contract 12. The presence of other reasons for refusing to participate in the procurement procedure 7. The presence of an anti-corruption program Other requirements Latest edition Language(s) of the tender offer Validity period of the tender offer Documents Last revisionHistory of changes Electronic protocol of the decision on the procurement description PDF March 16, 2026 18:13visibility !Appendix 2_Technical_characteristics Reverse module communication.docx March 16, 2026 18:13 visibility !Appendix 3 . Draft contract Feedback module.doc March 16, 2026 18:13 visibility !Appendix 1 TP Feedback module.docx March 16, 2026 18:13visibility !Appendix 4 and 5 Documents_provided_by_the_winning_participant...

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