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VERKEHRSBETRIEBE ZURICH (VBZ) has floated a tender for 3870 Nucleo - Omnichannel Solution for the Cvc. The project location is Switzerland and the tender is closing on 11 Jul 2025. The tender notice number is 397896-2025, while the TOT Ref Number is 121177898. Bidders can have further information about the Tender and can request the complete Tender document by Registering on the site.
Procurement Summary
Country : Switzerland
Summary : 3870 Nucleo - Omnichannel Solution for the Cvc
Deadline : 11 Jul 2025
Other Information
Notice Type : Tender
TOT Ref.No.: 121177898
Document Ref. No. : 397896-2025
Financier : Self Financed
Purchaser Ownership : Public
Tender Value : Refer Document
Purchaser's Detail
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Login to see detailsTender Details
With the present advertisement, a software-as-a-service (SaaS) Omnichannel solution is procured. This complements the existing CRM solution with a central customer contact channel management or a uniform routing. The intended customer relationship hub is used to process customer inquiries in the area of public transport. At least 80 users should be justified on the new system (including flat -rate usage, etc.).
3870 Nucleo - Omnichannel solution for the CVC
Doc Title: 3870 Nucleo - Omnichannel solution for the CVC
Contract type: services
Document Type: Contract Notice
Contract Type: services
Authority Type: body-pl-la
Doc Title: 3870 NUCLEO - Omnichannel-Loesung fuer das CVC
Dispatch Date: 2025-06-18
Publish Date: 2025-06-19
Submission Date: 2025-07-11
Documents
Procurement Documents for Switzerland
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