26EHSPMMHPROBSS MassHealth Provider Operations Tender - 140194363

Procurement Summary

Country: USA

Summary: 26EHSPMMHPROBSS MassHealth Provider Operations Business Support Services RFR

Deadline: 18 Jun 2026

Posting Date: 27 Apr 2026

Other Information

Notice Type: Tender

TOT Ref.No.: 140194363

Document Ref. No.: BD-26-1039-EHS01-ASHWA-128591

Competition: ICB

Financier: Self Financed

Purchaser Ownership: Public

Tender Value: Refer Document

Purchaser's Detail

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Tender Details

Bulletin Desc: The Executive Office of Health and Human Services is issuing this Request for Responses to procure a contractor to provide business support services for MassHealth, including provider enrollment and revalidation, provider communications, contact center operations, document management, and related operational services.
Bid Number: BD-26-1039-EHS01-ASHWA-128591

Bid Opening Date : 06/18/2026 05:00:00 PM

Location: ASHWA - Ashburton & 600 Washington Fiscal Year 26 Type Code NS - Non-Statewide Solicitation Allow Electronic Quote Yes Alternate Id 26EHSPMMHPROBSS Required Date Available Date 04/24/2026 030700 PM Info Contact [email protected] Bid Type OPEN Informal Bid Flag No Purchase Method Open Market Pre Bid Conference The deadline for submission of written questions regarding this RFI is May 14, 2026, by 500 pm. Bulletin Desc The Executive Office of Health and Human Services is issuing this Request for Responses to procure a contractor to provide business support services for MassHealth, including provider enrollment and revalidation, provider communications, contact center operations, document management, and related operational services. Ship-to Address Kalinda Collins 1 Ashburton Place, 11th FlBoston, MA 02108USEmail [email protected] (617) 573-1600 Bill-to Address Accounts Payable Unit1 Ashburton Pl., 11th FlBoston, MA 02108USEmail [email protected] (617) 573-1600 Print Format File Attachments Business Support Services RFR Attachment A - BSS Model Contract Attachment B - Cost Response Instructions and Workbook Standard Contract Form~14.pdf Standard Contract From Instructions and Contractor Certifications~1.pdf Commonwealth Terms and Conditions~32.pdf Contractor Authorized Signatory Listing Form CASL for Corporations~6.pdf Contractor Authorized Signatory Listing Form CASL for Sole Proprietors~7.pdf Prompt Pay Discount Form~17.pdf Massachusetts Substitute Form W-9~14.pdf Business Reference Form Evaluation Criteria Appendix A - Service Level Agreements Appendix B - Payment Schedule Appendix C - Data Management and Confidentiality Agreement Appendix D - Secretariat Application Reference Manual.pdf Appendix E - MES Outcomes - CMS-Required Provider Management Appendix F - Regulatory References Appendix G - Medicaid Enterprise Technical Requirement...

Documents

 Tender Notice